No other area of service proves an insurance agency's abilities like handling a claim.  Most insureds don't know how a quality insurance program can pay off in the event of a loss.  It is truly our "Moment of Truth".  

How do I report a claim? 
Find out  the steps to report most claims.

Helpful Claims Links

If you have questions concerning specific claims and don't know where to turn, let us help you find answers.  We work hard to provide solutions for clients with personal auto or homeowners policies' claims, business clients with commercial claims, as well as captive issues.

 

 

For Commercial Lines Claims
  1) Description of claim 
  2) Your policy number
  3) Type of Claim
          a) WORK COMP- Call Insurance Company as soon as possible using numbers below:         

                

Chubb Insurance
800-699-9916		 CNA
877-262-2727		 Donegal
800-877-9006
Eastern Alliance
800-336-3658		 Fireman's Fund
888-347-3428		 Hartford
800-327-3636
Penn National
800-374-4990		 PMA
888-329-2721 (fax only)		 State Workers Insurance Fund
888-388-7943
Travelers
800-832-7839		 Zurich
800-987-3373

          b) ALL OTHER COMMERCIAL CLAIMS - Call McConkey:
                    During Office Hours (8:00 - 5:00 Monday thru Friday) 717-755-9266 or 800-864-4849
                    After Hours Emergency Claims Reporting Hotline: 717-505-3199
               

 

  • Claims Administrator - Gallagher-Bassett Services

  • Special Claims Handling Procedures

         - Designated Claims Account Representative
         - "Hot" Claims Procedures 
                 (24 hour response)
         - Attorney Selection is available
         - Reserve and Settlement Approval 
                 by the Insured
         - Workers' Compensation claims should       
                 be reported directly to 
                 Gallagher-Bassett Services (877) 703-5339 

    ***Remember, it's your money, so you call the shots***

 

 

For Personal Lines Claims
  1) Description of claim 
  2) Your policy number
  3) Call Insurance Company as soon as possible using numbers below:

Donegal
800-877-9006		 Encompass
800-588-7400		 Farmers
800-435-7764
Progressive
800-274-4499		 Travelers
800-252-4633		  
    4)  All other companies not shown, call McConkey:               
                    During Office Hours (8:00 - 5:00 Monday thru Friday) 717-755-9266 or 800-864-4849
                    After Hours Emergency Claims Reporting Hotline: 717-505-3199

 

  • On-line capabilities with several insurance companies

  • Loss Management Program for large clients

  • Draft Authority for immediate claims payment

  • Claims reporting through our website

  • Coordination of claims meetings

  • Special claims handling procedures for specific clients

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