Katelyn Heilman

Katelyn Heilman

Client Service Agent Assistant


Katelyn joined McConkey in September 2021 as Client Service Agent Assistant. In this role she provides administrative support for the Commercial Lines Client Service Agents while studying to become a licensed agent herself.

Katelyn earned her associate degree in General Studies from HACC’s York Campus. She has five years’ customer service experience in the retail and real estate industries. Her most recent position was with Keller Williams Realty as Director of First Impressions.

Born and raised in York, Katelyn was a member of the Tri-M Honors Society in high school and can play the flute, the saxophone, and the oboe. In her spare time now, she enjoys crafting, reading, watching comedies, and especially loves time with her family.

Best Advice Ever Given (From Mom): “Anytime you are stressed or overwhelmed, imagine you are in a car and just focus first on what’s in your headlights.”