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Join Us for That’s Not What I Said!

Join Us for the Webinar | May 20 or May 21

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That's Not What I Said Webinar Infographic

Even your highest performers can get stuck in conversations that go nowhere.
Miscommunication doesn’t always look like conflict. Sometimes it looks like a meeting that ends without a decision, a project that stalls without explanation, or a team that’s busy but not aligned.

In this session, Dethra Giles, leadership strategist and creator of the DARE™ model. breaks down how miscommunication shows up in everyday interactions and introduces a repeatable framework for navigating conversations that actually lead somewhere.

Attendees will leave with:

  • A practical framework for moving from misalignment to shared understanding
  • The mindset shift needed to prioritize outcomes over being right
  • A clear connection between conversational competence and business performance

This isn’t a communication tips session. It’s a strategic look at how stronger conversations drive better results, higher productivity, and a culture built on clarity, not conflict.

Location: Virtual
Date: Wednesday, May 20, 2026 (12:00 – 1:00 PM ET) or Thursday, May 21, 2026 (2:00 – 3:00 PM ET)

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About Our Agency

Since 1890, McConkey Insurance & Benefits has been a locally owned and operated company dedicated to providing financial security for businesses across the globe. As an independent insurance agency, we do more than just sell insurance, we work closely with you to help you make informed decisions about protecting your business, your employees, and your family. Even 136 years later, we’re proud to say that our core values and commitment to our clients and community remain as strong as ever.

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2555 Kingston Road, York, PA 17402 |