Are you interested in joining the McConkey Insurance & Benefits team? We look forward to meeting you!
What makes McConkey the best place to work?
We believe that successful people make successful businesses, which is why we make every effort to provide our employees with an environment in which they can excel. The McConkey team is integral in defining our business—delivering results to our clients and driving our company to success. We make it our job to treat them well.
Meet McConkey
Open positions.
If you want to do more than just the basic stuff, make your mark and go further in your career, this is the place. Take a look at our current openings and if you see a good fit, apply. We’d love to talk to you.
Accounting Associate
Department: Finance & Accounting
Reports To: Controller
Supervises: N/A
FLSA Status: Non-Exempt
Effective Date: 10/1/25
Essential Duties and Responsibilities:
- Disbursement of vendor payables
- Maintain relationships with insurance carriers and vendors
- Assisting with employee expense reimbursements and corporate credit card reconciliations
- Posting of receipts to include Direct Bill Commissions
- Reconciliation of Direct Bill Commissions
- Assisting with pulling statements from various carrier websites
- Cross training within the Finance & Accounting Department to include billings, company payables, tax reporting, journal entries, etc.
- Providing support to the Controller for monthly and year-end close
- Complete special projects as assigned by Controller
Key Competencies:
- Positive attitude to compliment a Best Places to Work culture
- Manage multiple projects and tight deadlines
- Organized with self-accountability
- Ability to effectively communicate one-on-one or in group setting
Position Requirements:
- Minimum two-year Accounting Degree or bachelor’s degree preferred
- Two years’ experience in a finance and accounting related role preferred
- Proficiency in Microsoft Office Suite including strong Excel skills
- Great organizational and detail-oriented skills
- Analytical and critical thinking skills
- Ability to effectively multitask
- A team member that is able to work independently
- Excellent communication skills
Physical Requirements and Work Environment:
- Extended periods of time in a stationary position with ability to move about office to access office equipment and attend meetings
- Prolonged periods of working on a computer using keyboard
- Work environment includes interacting with others, participating in meetings, corresponding through email and phone calls in professional and friendly manner
- Must be able to communicate effectively in English both verbally and in writing to internal and external clients
- Standard office hours are Monday through Friday, 8:00am to 5:00pm, working a 7.50-hour shift; you can choose from three schedules
- Some out-of-office necessary for trainings and company meetings
Business Insurance Client Services Supervisor
The Business Insurance Client Services Supervisor is a working supervisor responsible for managing a book of business while leading and supporting the Business Insurance service team. This role requires strong technical insurance knowledge, leadership capability, and a commitment to team development and service excellence.
Essential Duties and Responsibilities:
- Manage a book of business and perform all responsibilities of a Client Service Manager
- Hire, train, and onboard new personnel in the department
- Supervise and support Client Service Managers, Associates, Coordinators, and other assigned team members
- Be actively engaged with the team by assisting with day-to-day questions and problem-solving
- Perform and review quarterly quality assurance audits in the agency management system to ensure accuracy and timeliness
- Delegate departmental projects and assist with implementation of leadership initiatives
- Conduct employee performance evaluations and participate in salary review processes
- Maintain and update Business Insurance procedures and workflows to enhance efficiency and productivity
- Analyze team workloads and reallocate resources to balance workloads effectively
- Communicate regularly with the service team regarding updates, procedural changes, and department initiatives
- Coordinate continuing education opportunities relevant to the commercial insurance industry
- Lead monthly service team meetings in collaboration with the Business Insurance Manager
Key Competencies and Position Requirements:
- College degree or advanced education preferred
- Minimum of 5 years of experience in Commercial Property & Casualty insurance
- Must maintain Property & Casualty insurance license and maintain all required continuing education credits for licensing renewal
- Excellent communication, organizational, and leadership skills
- Proficient in Microsoft Office Suite
- Proficient in Applied Epic and able to follow and build workflows
- Attend all required department and company-wide meetings
- Participate in seminars and classes to develop skills and industry knowledge
Physical Requirements and Work Environment:
- Extended periods of time in a sedentary position with ability to move about office to access office equipment and attend meetings
- Prolonged periods of working on a computer using keyboard
- Work environment includes interacting with others, participating in meetings, corresponding through email and phone calls
- Must be able to communicate effectively in English both verbally and in writing to internal and external clients
- Standard office hours are Monday through Friday, 8:00am to 5:00pm
- Occasional out-of-office travel for client visits, educational opportunities, and company-wide meetings
Client Service Associate
Are you looking to kick-start your career in the dynamic and rewarding field of insurance? McConkey has an exciting opportunity for a motivated individual to join our Client Service team as a Client Service Associate. This role offers the perfect launching pad for a fulfilling insurance career, with ample opportunities for professional growth and development. Apply today and become part of our team dedicated to excellence and innovation!
McConkey’s comprehensive training program is designed for that right individual that is eager to learn. We provide all company-paid education required to obtain insurance licensing. The McConkey employee experience is our best benefit but in addition, we offer a hybrid work environment (both an in-office presence and ability to work remotely), excellent employee benefits, paid time off and so much more!
The Client Service Associate provides service support to the Client Service team by completing assigned tasks, workflows, and projects; all while learning the insurance industry. Through training and development, the Client Service Associate will progress to have assigned clients that they will be responsible for servicing in conjunction with the department supervisory team.
The Client Service Associate will be responsible for:
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Prepare for insurance licensing exam by taking pre-licensing course, studying educational materials, and working with assigned mentor with purpose of obtaining required insurance license
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Assist Client Service Managers with timely workflows such as policy reviews, audits, and retrieving necessary reports
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Create hard-copy binders for client presentations as needed
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Provide support to clients by answering questions, resolving issues, and making changes to their insurance policies
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Assist in the preparation and issuance of insurance policy documents
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Communicate with underwriters to obtain quotes and clarify policy details
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Update and manage client information in the agency management system to ensure accuracy and confidentiality
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Engage in ongoing training and development to stay current with industry regulations and company policies
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Ensure that the professional standards of McConkey are being met
Perform other duties as assigned by management
The best candidate for this position will have:
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College degree or advanced education preferred
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Ability to obtain Property & Casualty insurance license within six months of date-of-hire
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Excellent communication skills, both written and verbal
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Organizational skills with great attention to detail
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Ability to work both independently and in a team environment
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Ability to work at fast pace, meet deadlines, and multi-task
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Proficiency in Microsoft Office Suite, including Excel
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Through training, be proficient in agency management system
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Attend all required meetings and trainings
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Eagerness to learn and grow to take on new responsibilities
Claims Service Manager
The Claims Service Manager is an important part of the client service team and will be collaborating with Business Insurance Executives and Client Service Managers to maintain a high level of service to clients.
The Claims Service Manager will work as part of the McConkey Claims & Risk Solutions Department. Claims Service Managers will work directly with Clients, Carriers, and Claims Adjusters to help guide the client through the claims process and proactively manage clients’ claims. Claims Service Managers will act as an advocate for the client by helping to report, investigate, monitor, and resolve submitted insurance claims. The Claims Service Manager will have the opportunity to work on all types of insurance claims. The Claims Service Manager will work independently and at the direction of the Director of Claims.
Essential Duties and Responsibilities:
- Proactively assist clients in managing their open claims
- Independently aid the client in properly documenting and reporting potential claims for investigation by carrier adjusters
- Independently advise clients of their insurance coverage under various policies and assist in submitting their claims to the appropriate company or third-party administrator
- Maintain internal claim files and record information in agency management system, Epic, in accordance with department standards
- Prepare and forward claims accord forms or other documentation to insurance carriers as needed
- Proactively assist clients in negotiating claim settlements with insurance carriers and in determining adequate reserves or proper coverage interpretations
- Consult with the Director of Claims and the Business Insurance Executive as needed regarding coverage decisions, unusual problems, and/or difficult claims
- Perform status reports as requested for all lines of coverage by Business Insurance Executive and/or the Director of Claims
- Client visitation as requested by Business Insurance Executive and/or Director of Claims
- Respond timely to all incoming telephone calls and emails including questions from clients, carriers and co-workers
- Review and process open activities daily with the ability to reprioritize tasks based on incoming client requests
- Develop and maintain effective working relationships with Business Insurance Executives, Business Insurance Consultants, the Director of Claims and clients
- Maintain clear, concise, and open communication with all relevant parties
- Gather claim data and input into various summary exhibits to aid in client presentation; exhibits include Loss Trend Analysis document, Open Claim Summary Documents, Loss Summaries, Loss Fund Analysis exhibits, as well as other client deliverables as requested
- Attend and participate in all department and company meetings
- Ensure that the professional standards of McConkey are being met
- Perform other duties as assigned by management
Key Competencies:
- Strong attention to detail
- Resourceful, innovative approach to problem solving
- Strong professional communication skills both written and verbal
- Maintain empathetic and positive attitude when discussing claims with clients
- Must be able to work in a collaborative environment and work independently to meet deadlines
- Ability to take direction yet show initiative to be proactive
- Interpersonal skills to build outstanding relationships and foster team environment
Position Requirements:
- College degree or advanced education strongly preferred or relevant claims experience
- Must maintain Property & Casualty insurance license at all times
- Once licensed, obtaining an insurance designation is strongly encouraged
- Proficient with Microsoft Office Suite, including Excel
- Proficiency in client management system and workflows; understanding integration between technology systems
- Participate in seminars and educational classes to develop skills and keep current of regulations and best practices
Position Requirements:
- College degree or advanced education strongly preferred or relevant claims experience
- Must maintain Property & Casualty insurance license at all times
- Once licensed, obtaining an insurance designation is strongly encouraged
- Proficient with Microsoft Office Suite, including Excel
- Proficiency in client management system and workflows; understanding integration between technology systems
- Participate in seminars and educational classes to develop skills and keep current of regulations and best practices
Physical Requirements and Work Environment:
- Extended periods of time in a sedentary position with ability to move about office to access office equipment and attend meetings
- Prolonged periods of working on a computer using keyboard
- Work environment includes interacting with others, participating in meetings, corresponding through email and phone calls
- Must be able to communicate effectively in English both verbally and in writing to internal and external clients
- Standard office hours are Monday through Friday, 8:00am to 5:00pm, working a 7.50-hour day by choice of three schedules
- Occasional out-of-office travel for client visits, educational opportunities, and company-wide meetings
Personal Lines Client Service Manager
Position Summary:
The Client Service Manager independently manages an existing book of business providing exceptional service to our clients.
Essential Duties and Responsibilities:
- Services existing book of accounts including renewals, endorsements, binders, applications, etc.
- Upgrades, improves, and rounds out all current accounts
- Handles all client requests and servicing needs
- Maintains a thorough account file on all clients including proper transaction filing
- Quote with multiple carriers
- Run replacement cost estimators
- Answer client questions about their coverages/policies
- Follow-up on billing questions
- Enter all activities into EPIC
- Explain coverage differences to clients
- Ask for referrals
- Verifies accuracy of policies, endorsements, cancellations, renewals, and system data
- Requests home estimators, VI appraisals, driver information and other pertinent data necessary for internal file or carrier file
Key Competencies:
- Strong attention to detail
- Resourceful, innovative approach to problem solving
- Strong communication skills both written and verbal
- Must be a team-player but can work independently to meet deadlines
- Ability to take direction yet show initiative to be proactive
- Interpersonal skills to build outstanding relationships and foster team environment
Position Requirements:
- College degree or advanced education strongly preferred
- Must hold a current Property & Casualty insurance license
- Once licensed, obtaining an insurance designation is strongly encouraged
- Proficient with Microsoft Office Suite, including Excel
- Proficiency in client management system and workflows; Epic experience preferred
- Participate in seminars and educational classes to develop skills and keep current of regulations and best practices
Physical Requirements and Work Environment:
- Extended periods of time in a sedentary position with ability to move about office
to access office equipment and attend meetings - Prolonged periods of working on a computer using keyboard
- Work environment includes interacting with others, participating in meetings,
corresponding through email and phone calls - Must be able to communicate effectively in English both verbally and in writing to internal and external clients
- Standard office hours are Monday through Friday, 8:00am to 5:00pm
- Occasional out-of-office travel for client visits, educational opportunities, and company-wide meetings
Personal Lines Insurance Consultant
Position Summary:
The Insurance Consultant independently manages an existing book of business, providing exceptional service to our clients while also actively generating new opportunities.
Essential Duties and Responsibilities:
- Establish, expand, and reinforce client relationships
- Provide excellent service to existing group of clients throughout the policy cycle
- Maintain accurate and timely documentation of client information and interactions
- Collect and analyze risk information to determine individual coverage needs
- Develop and deliver customized insurance solutions directly to the client
- Provide clients with detailed explanations of products, services, and coverages
- Independently develop and maintain strong knowledge of the marketplace
- Establish and cultivate strong internal and external working relationships
- Generate leads through referrals, networking, and community involvement
- Collaborate with internal departments to ensure client success
Key Competencies:
- Provide exceptional customer service
- Strong attention to detail
- Resourceful, innovative approach to problem solving
- Strong communication skills both written and verbal
- Must be a team-player but can work independently to meet deadlines
- Ability to take direction yet show initiative to be proactive
- Interpersonal skills to build outstanding relationships and foster team environment
Position Requirements:
- College degree or advanced education strongly preferred
- Minimum of 5 years of experience in Personal Lines insurance preferred
- Experience with private client/complex Personal Lines insurance needs strongly preferred
- Holds current Property & Casualty insurance license
- Proficiency in agency management system; Epic experience preferred
- Insurance designation strongly encouraged
- Proficient with Microsoft Office Suite, including Excel
- Participate in seminars and educational classes to develop skills and keep current of regulations and best practices
Physical Requirements and Work Environment:
- Extended periods of time in a sedentary position with ability to move about office
to access office equipment and attend meetings - Prolonged periods of working on a computer using keyboard
- Work environment includes interacting with others, participating in meetings,
corresponding through email and phone calls - Must be able to communicate effectively in English both verbally and in writing to internal and external clients
- Standard office hours are Monday through Friday, 8:00am to 5:00pm
- Occasional out-of-office travel for client visits, educational opportunities, and company-wide meetings
2026 McConkey Summer Internship Program
Kickstart your career with McConkey Insurance & Benefits!
For 135 years, McConkey has been a leader in the insurance industry, and we’re proud to be one of the Mid-Atlantic’s largest and most respected independently held insurance firms. Our 2026 Summer Internship Program is designed to provide you with practical, hands-on experience in Insurance, aligning educational opportunities with your personal career goals.
Why Choose McConkey? McConkey isn’t just a company; it’s a community. We’ve consistently been recognized as a Best Place to Work in PA and nationally in the insurance industry. Our interns are not only welcomed but fully integrated into our award-winning culture, making lasting connections and gaining insights that will serve them throughout their careers—whether they choose insurance or another field.
What You Can Expect:
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Comprehensive Industry Exposure: Get a deep dive into all divisions of McConkey Insurance & Benefits, gaining broad exposure to the dynamic insurance industry.
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Real-World Application: Apply your academic knowledge to real-world challenges, working alongside seasoned professionals and mentors who are committed to your growth.
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Client Interaction: Participate in client-facing meetings with business leaders across the Mid-Atlantic region, helping you build a strong professional network from the get-go.
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Mentorship & Development: Benefit from personalized mentorship that will lay a solid foundation for your career—whether you stay in insurance or branch out into other industries.
What We’re Looking For:
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Motivated Self-Starters: You thrive in a fast-paced environment and are eager to contribute to a team.
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Tech-Savvy: Proficiency in Microsoft Office is a must, and a knack for picking up new tools is a plus.
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All Grade Levels Welcome: Ideally pursuing a degree in a business-related field, with a strong interest in the insurance industry.
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Lifelong Learners: You’re passionate about personal and professional growth and excited to dive into the world of insurance.
Launch Your Career with Us We’re committed to developing talent and have a strong track record of hiring past interns into full-time positions after graduation. If you’re ready to jumpstart your career with an internship that offers both challenge and opportunity, McConkey is the place for you.
How to Apply: Interested applicants should send their resume and cover letter to Dakota Wolf, HR Coordinator, at dwolf@ekmcconkey.com.
The McConkey employee experience is very important to us! We are a team-based organization, offering a hybrid work environment (both an in-office presence and ability to work remotely), excellent employee benefits, paid time off and so much more! Submit your resume to to apply and learn more about how you could join our award-winning team!
Our Awards and Recognition
Recognizing the excellence of our services, practices, people, and culture.
Apply Online
We are passionate about serving our clients, developing our professionals and giving back to our communities. If you are a committed professional with a passion for delivering unparalleled service, we are interested in hearing from you.
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