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Are you interested in joining the McConkey Insurance & Benefits team? We look forward to meeting you!
What makes McConkey the best place to work?
We believe that successful people make successful businesses, which is why we make every effort to provide our employees with an environment in which they can excel. The McConkey team is integral in defining our business—delivering results to our clients and driving our company to success. We make it our job to treat them well.
Meet McConkey
Open positions.
If you want to do more than just the basic stuff, make your mark and go further in your career, this is the place. Take a look at our current openings and if you see a good fit, apply. We’d love to talk to you.
Administrative Coordinator
Essential Duties and Responsibilities:
- Serve as front desk receptionist at least 60% of the work week, answering incoming calls and greeting clients in friendly, welcoming manner
- Maintain office and kitchen supplies to ensure proper inventory, order office supplies on weekly basis and restock at least twice a week
- Process daily incoming mail by scanning and delivering to appropriate personnel
- Download, process and deliver various electronic mail, communications and reports
- Process all outgoing mail daily, includes occasional boxing and shipping of packages
- Assist with planning and coordination of all company events and meetings
- Manage internal conference rooms by maintaining calendars and ensuring rooms are prepared for use
- Handle all catering needs for company events and meetings
- Serve as point person for routine office maintenance and repairs
- Manage on and off-site storage facilities, maintaining organization of space and coordinating with management on planning/usage of space
- Assist management with overseeing building and office operations activities
- Provide administrative assistance to all departments as needed with various projects involving Microsoft Office, including Excel
Key Competencies:
- Positive, creative attitude to compliment a Best Places to Work culture
- Manage multiple projects and tight deadlines
- Organized with self-accountability
- Ability to effectively communicate one-on-one or in group setting
Position Requirements:
- Strong attention to detail
- Dependability for daily in-office presence
- The ability to work in a fast-moving environment that requires multi-tasking
- Proficiency in Microsoft Office (Excel, Word, PowerPoint, and Outlook)
- Excellent communication skills; both verbal and written
- High school diploma required; college degree preferred
Physical Requirements and Work Environment:
- Extended periods of time in a stationary position with ability to move about office to access office equipment and attend meetings
- Prolonged periods of working on a computer using keyboard
- Frequent periods of activity requiring the ability to move quickly about office; moving tables and chairs, making interoffice deliveries and organizing supplies
- Ability to lift up to 15 pounds at times
- Work environment includes interacting with others, participating in meetings, corresponding through email and phone calls in professional and friendly manner
- Must be able to communicate effectively in English both verbally and in writing to internal and external clients
- Standard office hours are Monday through Friday, 8:00am to 5:00pm; this position requires an in-office presence
- Some out-of-office travel to pick up deliveries, purchase inventory and catering, and coordination and attendance at off-site company-wide meetings
Americans with Disabilities Act: McConkey is committed to providing reasonable accommodations to qualified individuals with disability in accordance with the American with Disabilities Act (ADA). Applicants as well as employees who are, or become, disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.
Equal Employment Opportunity: McConkey is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Acknowledgement: The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position. The statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time as needed. This position description is not intended as and does not create a contract of employment between McConkey Insurance & Benefits and any individual employee. McConkey reserves the right to change this position description at any time within its sole discretion.
Business Insurance Client Service Manager
McConkey Insurance & Benefits, a ten-time Best Places to Work in PA recipient and a nationally recognized Best Places to Work in Insurance, is experiencing growth within our Business Insurance division. The Business Insurance Client Service Manager position offers an excellent opportunity for a motivated and experienced client service professional to join our team.
The Business Insurance Client Service Manager manages an existing book of business providing exceptional service to our clients. This role works closely with the Business Insurance Executive to assure all clients’ insurance needs are met.
McConkey’s comprehensive training program is designed for that right individual that is eager to learn and grow their insurance career within the Business Insurance field. The McConkey employee experience is our best benefit but in addition, we offer a hybrid work environment (both an in-office presence and ability to work remotely), excellent employee benefits, paid time off and so much more!
The Business Insurance Client Service Manager will be responsible to:
- Develop and maintain effective working relationships with Business Insurance Executives, Business Insurance Consultants, clients, and insurance carriers
- Input and maintain all electronic files/client information in the client management system while following established workflows and procedures
- Respond timely to all incoming telephone calls and emails including questions from clients, carriers and co-workers
- Prepare Renewal Strategy Review and Proposals for each client annually
- Prepare all binders, Certificates of Insurance, Evidence of Property, auto ID cards, E&S affidavits and other items related to the binding of new and renewal business
- Manage the marketing process at renewal as directed by the Business Insurance Executive/Consultants which includes negotiating with underwriters, follow up, review and comparison of quotes
- Maintain integrity of the client management system by monitoring reports on a consistent basis
- Review and process open activities daily
- Request endorsements as needed
- Review endorsements, audits and policies for accuracy and prepare for client delivery using standardized wording
- Utilize Client Service Associates for specific workflows when directed by management
- Issue Certificates of Insurance, including reviewing contractual insurance requirements for compliance
- Rate with various carriers as needed
- Attend and participate in all department and company meetings
- Demonstrate teamwork by assisting co-workers when directed by management
- Ensure that the professional standards of McConkey are being met
- Perform other duties as assigned by management
The best candidate for this position will have:
- College degree or advanced education preferred
- Current Property & Casualty insurance (or must obtain within three months of hire)
- At least two years of Business Insurance service experience preferred
- Excellent communication skills, both written and verbal
- Organizational skills with great attention to detail
- Ability to work both independently and in a team environment
- Ability to work at fast-pace, meet deadlines, and multi-task
- Proficiency in Microsoft Office Suite
Business Insurance Consultant
The Business Insurance Consultant is responsible for promoting McConkey, managing the professional relationship, servicing, and renewal process for their assigned clients. The Consultant works closely with assigned Business Insurance Executives.
Essential Duties and Responsibilities:
- Develop, enhance, and maintain relationships with our existing commercial clients in conjunction with the primary Business Insurance Executive
- Demonstrate teamwork by assisting Business Insurance Executives with account acquisition, service, and prospecting
- Refer clients to our Benefits, Personal Lines and Surety departments
- Maintain relationships with Business Insurance Executives, Client Service Managers, Claims Department, Accounting, Insurance Carriers, Captive Managers, Service Providers, etc.
- Promote relationships between clients and Client Service Managers by engaging them in client meetings
- Oversee all aspects of assigned accounts by coordinating efforts with Client Service Managers, Claims department, Accounting, Insurance Carriers, Captive Managers, Service Providers, etc.
- Manage the renewal process of assigned accounts, utilizing expiration reports and agency management system activities
- Utilize agency management system to track existing and new business clients
- Coordinate safety, loss control, risk management, and claims services
- Manage accounts receivables for all assigned clients by reviewing monthly Aged Receivable reports
- Control expenses and adhere to budgetary guidelines
- Contribute to the overall management and growth of the agency
- Actively participate in internal committees and engage in community service by serving on boards, donating time and expertise to non-profits
- Attend and/or present at department meetings
- Pursue education opportunities and insurance designations while remaining current with your continuing education requirements
- Ensure that the professional standards of McConkey are being met
- Perform additional duties as assigned by management
Key Competencies:
- Resourceful, innovative approach to problem solving
- Initiative to work on multiple projects simultaneously and self-direct priorities to meet deadline driven business
- Dependability, high-energy and flexibility
- Strong communication skills both written and verbal, strong presentation skills
Position Requirements:
- College degree or advanced education strongly preferred
- Active Property & Casualty insurance license
- Fundamental knowledge of various insurance products and coverages
- Advanced proficiency with Microsoft Office Suite
Physical Requirements and Work Environment:
- Extended periods of time in a sedentary position with ability to move about office to access office equipment and attend meetings
- Prolonged periods of working on a computer using keyboard
- Work environment includes interacting with others, participating in meetings, corresponding through email and phone calls
- Must be able to communicate effectively in English both verbally and in writing to internal and external clients
- Frequent out-of-office travel, including overnight travel, is required
- Must have valid driver’s license, own reliable transportation, and vehicle insurance must meet company’s requirements
- Client appointments and work-related events will require attendance outside of standard office hours of 8:00am to 5:00pm
Business Insurance Executive
The Business Insurance Executive will promote McConkey by managing relationships with all of our Business Insurance clients; managing the initial acquisition, the service needs, and renewal process of those clients as specifically assigned.
Essential Duties and Responsibilities:
- Develop, enhance, and maintain relationships with our existing Business Insurance clients
- Promote the growth of McConkey by actively prospecting companies that would fit our company profile
- Demonstrate teamwork by assisting other Business Insurance Executives and Consultants with account acquisition and service
- Actively solicit and refer clients to our Benefits, Personal Lines and Surety departments
- Refer smaller Business Insurance clients to our Business Insurance Consultants and our Select Business Insurance Consultant
- Produce new accounts that develop a premium of at least $50,000
- Maintain relationships with Business Insurance Consultants, Client Service Managers, Claims Department, Accounting, Insurance Carriers, Captive Managers, Service Providers, etc.
- Promote relationships between clients and Client Service Managers by engaging them in client meetings
- Oversee all aspects of assigned clients by coordinating efforts with Client Service Managers, Claims department, Finance & Accounting, Insurance Carriers, Captive Managers, Service Providers, etc.
- Manage the renewal process of assigned clients, utilizing expiration reports and agency management system activities
- Utilize agency management system to track existing and new business clients
- Coordinate safety, loss control, risk management, and claims services
- Manage accounts receivables for all assigned clients by reviewing monthly Aged Receivable reports
- Control expenses and adhere to budgetary guidelines
- Contribute to the overall management and growth of the company
- Actively participate in internal committees and engage in community service by serving on boards, donating time and expertise to non-profit organizations
- Attend and participate in department meetings
- Pursue education opportunities and insurance designations while remaining current with continuing education requirements
- Ensure that the professional standards of McConkey are being met at all times
- Perform additional duties as assigned by management
Key Competencies:
- Resourceful, innovative approach to problem solving
- Initiative to work on multiple projects simultaneously and self-direct priorities to meet deadline driven business
- Dependability, high-energy and flexibility
- Strong communication skills both written and verbal, strong presentation skills
Position Requirements:
- College degree or advanced education strongly preferred
- Active Property & Casualty insurance license
- Extensive knowledge of various insurance products and coverages
- Previous relevant experience preferred
- Advanced proficiency with Microsoft Office Suite
Physical Requirements and Work Environment:
- Extended periods of time in a sedentary position with ability to move about office to access office equipment and attend meetings
- Prolonged periods of working on a computer using keyboard
- Work environment includes interacting with others, participating in meetings, corresponding through email and phone calls
- Must be able to communicate effectively in English both verbally and in writing to internal and external clients
- Frequent out-of-office travel, including overnight travel, is required
- Must have valid driver’s license, own reliable transportation, and vehicle insurance must meet company’s requirements
- Client appointments and work-related events will require attendance outside of standard office hours of 8:00am to 5:00pm
Client Service Associate
Are you looking to kick-start your career in the dynamic and rewarding field of insurance? McConkey has an exciting opportunity for a motivated individual to join our Client Service team as a Client Service Associate. This role offers the perfect launching pad for a fulfilling insurance career, with ample opportunities for professional growth and development. Apply today and become part of our team dedicated to excellence and innovation!
McConkey’s comprehensive training program is designed for that right individual that is eager to learn. We provide all company-paid education required to obtain insurance licensing. The McConkey employee experience is our best benefit but in addition, we offer a hybrid work environment (both an in-office presence and ability to work remotely), excellent employee benefits, paid time off and so much more!
The Client Service Associate provides service support to the Client Service team by completing assigned tasks, workflows, and projects; all while learning the insurance industry. Through training and development, the Client Service Associate will progress to have assigned clients that they will be responsible for servicing in conjunction with the department supervisory team.
The Client Service Associate will be responsible for:
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Prepare for insurance licensing exam by taking pre-licensing course, studying educational materials, and working with assigned mentor with purpose of obtaining required insurance license
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Assist Client Service Managers with timely workflows such as policy reviews, audits, and retrieving necessary reports
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Create hard-copy binders for client presentations as needed
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Provide support to clients by answering questions, resolving issues, and making changes to their insurance policies
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Assist in the preparation and issuance of insurance policy documents
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Communicate with underwriters to obtain quotes and clarify policy details
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Update and manage client information in the agency management system to ensure accuracy and confidentiality
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Engage in ongoing training and development to stay current with industry regulations and company policies
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Ensure that the professional standards of McConkey are being met
Perform other duties as assigned by management
The best candidate for this position will have:
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College degree or advanced education preferred
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Ability to obtain Property & Casualty insurance license within six months of date-of-hire
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Excellent communication skills, both written and verbal
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Organizational skills with great attention to detail
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Ability to work both independently and in a team environment
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Ability to work at fast pace, meet deadlines, and multi-task
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Proficiency in Microsoft Office Suite, including Excel
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Through training, be proficient in agency management system
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Attend all required meetings and trainings
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Eagerness to learn and grow to take on new responsibilities
Employee Benefits Client Service Manager
McConkey Insurance & Benefits, a seven-time Best Places to Work in PA recipient and for the last two years nationally recognized as a Top 10 Best Place to Work in Insurance, is experiencing growth within our Employee Benefits division which has created an excellent opportunity for a motivated and experienced client service professional to join our team.
McConkey’s comprehensive training and onboarding program is designed for that right individual that is eager to learn and grow their insurance career within the Employee Benefits field. The McConkey employee experience is our best benefit but in addition, we offer a hybrid work environment (both an in-office presence and ability to work remotely), excellent employee benefits, paid time off and so much more!
The Employee Benefits Client Service Manager Will be Responsible For:
- Managing carrier relations and activities during plan changes and ongoing service
- Resolving employee and employer benefits issues
- Acting as a liaison with carriers to resolve claims issues
- Answering questions related to legislation and benefit laws and compliance
- Maintaining client management system updates on a regular basis
- Following up on outstanding tasks and activities related to clients
- Soliciting quotes for new and renewal client plans according to guidance from Consultants
- Evaluating all carrier proposals and preparing client comparisons
- Preparing renewals and client presentations
- Maintaining constant communication with Consultant regarding strategy and service
The Best Candidate for This Role Will Have:
- Current Life & Health License (or ability to obtain within three months of hire)
- College degree or advanced education preferred
- At least two years of Client Service or Benefits Administration experience in Benefits Brokerage/Insurance industry preferred
- Ability to effectively multitask and work independently
- Great organizational and detail-oriented skills
- Excellent communication skills
- Proficiency in Microsoft Office Suite
Personal Lines Client Service Manager
Position Summary:
The Client Service Manager independently manages an existing book of business providing exceptional service to our clients.
Essential Duties and Responsibilities:
- Services existing book of accounts including renewals, endorsements, binders, applications, etc.
- Upgrades, improves, and rounds out all current accounts
- Handles all client requests and servicing needs
- Maintains a thorough account file on all clients including proper transaction filing
- Quote with multiple carriers
- Run replacement cost estimators
- Answer client questions about their coverages/policies
- Follow-up on billing questions
- Enter all activities into EPIC
- Explain coverage differences to clients
- Ask for referrals
- Verifies accuracy of policies, endorsements, cancellations, renewals, and system data
- Requests home estimators, VI appraisals, driver information and other pertinent data necessary for internal file or carrier file
Key Competencies:
- Strong attention to detail
- Resourceful, innovative approach to problem solving
- Strong communication skills both written and verbal
- Must be a team-player but can work independently to meet deadlines
- Ability to take direction yet show initiative to be proactive
- Interpersonal skills to build outstanding relationships and foster team environment
Position Requirements:
- College degree or advanced education strongly preferred
- Must hold a current Property & Casualty insurance license
- Once licensed, obtaining an insurance designation is strongly encouraged
- Proficient with Microsoft Office Suite, including Excel
- Proficiency in client management system and workflows; Epic experience preferred
- Participate in seminars and educational classes to develop skills and keep current of regulations and best practices
Physical Requirements and Work Environment:
- Extended periods of time in a sedentary position with ability to move about office
to access office equipment and attend meetings - Prolonged periods of working on a computer using keyboard
- Work environment includes interacting with others, participating in meetings,
corresponding through email and phone calls - Must be able to communicate effectively in English both verbally and in writing to internal and external clients
- Standard office hours are Monday through Friday, 8:00am to 5:00pm
- Occasional out-of-office travel for client visits, educational opportunities, and company-wide meetings
Personal Lines Insurance Consultant
Position Summary:
The Insurance Consultant independently manages an existing book of business, providing exceptional service to our clients while also actively generating new opportunities.
Essential Duties and Responsibilities:
- Establish, expand, and reinforce client relationships
- Provide excellent service to existing group of clients throughout the policy cycle
- Maintain accurate and timely documentation of client information and interactions
- Collect and analyze risk information to determine individual coverage needs
- Develop and deliver customized insurance solutions directly to the client
- Provide clients with detailed explanations of products, services, and coverages
- Independently develop and maintain strong knowledge of the marketplace
- Establish and cultivate strong internal and external working relationships
- Generate leads through referrals, networking, and community involvement
- Collaborate with internal departments to ensure client success
Key Competencies:
- Provide exceptional customer service
- Strong attention to detail
- Resourceful, innovative approach to problem solving
- Strong communication skills both written and verbal
- Must be a team-player but can work independently to meet deadlines
- Ability to take direction yet show initiative to be proactive
- Interpersonal skills to build outstanding relationships and foster team environment
Position Requirements:
- College degree or advanced education strongly preferred
- Minimum of 5 years of experience in Personal Lines insurance preferred
- Experience with private client/complex Personal Lines insurance needs strongly preferred
- Holds current Property & Casualty insurance license
- Proficiency in agency management system; Epic experience preferred
- Insurance designation strongly encouraged
- Proficient with Microsoft Office Suite, including Excel
- Participate in seminars and educational classes to develop skills and keep current of regulations and best practices
Physical Requirements and Work Environment:
- Extended periods of time in a sedentary position with ability to move about office
to access office equipment and attend meetings - Prolonged periods of working on a computer using keyboard
- Work environment includes interacting with others, participating in meetings,
corresponding through email and phone calls - Must be able to communicate effectively in English both verbally and in writing to internal and external clients
- Standard office hours are Monday through Friday, 8:00am to 5:00pm
- Occasional out-of-office travel for client visits, educational opportunities, and company-wide meetings
Office Manager
The Office Manager is responsible for overseeing the company’s physical workspaces, security, and facilities across all locations. This role ensures a well-maintained, efficient, and secure office environment while also managing key administrative functions, onboarding new employees, and coordinating strategic planning efforts. Additionally, the Office Manager serves as the company historian, maintaining important records and documenting the organization’s history. A key contributor to company culture, this role also plays an active part in planning and executing employee appreciation events.
Essential Duties and Responsibilities:
- Act as the primary point of contact for cleaning services, ensuring offices remain clean and professional.
- Oversee office security, coordinating with building owners, alarm system providers, and emergency response authorities across all locations, including:
- Managing key cards, security software, and camera systems.
- Activating/deactivating keys and maintaining key inventory.
- Serve as the liaison for local township responsibilities, including permits, forms, and official communications.
- Manage off-site storage contracts and maintain accurate records of stored contents.
- Oversee building lease agreements, ensuring timely communication of rent changes to accounting and ownership teams.
- Act as the primary liaison with landlords, coordinating maintenance requests and communicating updates to ownership and employees.
- Maintain office organization, ensuring all workspaces, common areas, and furnishings are in good condition.
- Oversee internal and external office moves, managing furniture arrangements and workspace transitions.
- Collaborate with the Tech team to maintain hotel spaces and shared workstations.
- Prepare workspaces for new hires and clear out workspaces following employee departures or relocations.
- Manage office inventory and supplies, ensuring workspaces and common areas remain stocked, organized, and compliant with safety protocols.
- Handle confidential information with discretion, including:
- Owners’ documents and sensitive records.
- Annual Binder preparation and organization.
- Strategic Planning support, including documentation and logistics coordination.
- Conduct office tours for new hires, introducing them to suites, common areas, office supplies, and kitchen facilities.
- Provide an overview of office equipment, ensuring employees understand how to operate essential devices.
- Explain administrative procedures, including how to request support and services.
- Assemble and distribute New Employee Gift Packages as directed by HR; track inventory and notify HR when supplies need replenishment.
- Review the office safety plan with each new hire to ensure awareness of emergency protocols.
- Serve on committees for employee appreciation events, including:
- Spring Fling, Christmas Party, Fall Meeting, NYE Champagne Toast, and McConkey’s Fresh Start event.
- Assist with event planning and implementation, following management direction.
- Act as the Company Historian, collaborating with the Marketing Department and Ownership team to document key company milestones and orient new team members on company history.
- Manage the Tim Kotula Fund as the Fund Administrator for the York County Community Foundation.
Key Competencies:
- Positive, creative attitude to compliment a Best Places to Work culture
- Manage multiple projects and tight deadlines
- Organized with self-accountability
- Ability to effectively communicate one-on-one or in group setting
Position Requirements:
- Strong attention to detail
- Dependability for daily in-office presence
- The ability to work in a fast-moving environment that requires multi-tasking
- Proficiency in Microsoft Office (Excel, Word, PowerPoint, and Outlook)
- Excellent communication skills; both verbal and written
- High school diploma required; college degree preferred
Physical Requirements and Work Environment:
- Extended periods of time in a stationary position with ability to move about office to access office equipment and attend meetings
- Prolonged periods of working on a computer using keyboard
- Ability to lift up to 15 pounds at times
- Work environment includes interacting with others, participating in meetings, corresponding through email and phone calls in professional and friendly manner
- Must be able to communicate effectively in English both verbally and in writing to internal and external clients
- Standard office hours are Monday through Friday, 8:00am to 5:00pm; this position requires a daily in-office presence
- Some evening and weekend hours may arise due to emergency maintenance calls
- Valid drivers’ license as out-of-office travel to visit branch offices, purchase supplies, and coordination and attendance at off-site company-wide meetings is required
Americans with Disabilities Act: McConkey is committed to providing reasonable accommodations to qualified individuals with disability in accordance with the American with Disabilities Act (ADA). Applicants as well as employees who are, or become, disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.
Equal Employment Opportunity: McConkey is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Acknowledgement: The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position. The statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time as needed. This position description is not intended as and does not create a contract of employment between McConkey Insurance & Benefits and any individual employee. McConkey reserves the right to change this position description at any time within its sole discretion.
Surety Bond Client Service Associate
Essential Duties and Responsibilities:
- Process bonds and all bond-related documents for both contract and commercial requests
- Create and maintain bond files per department standards
- Report executed bonds to surety companies within time frame required by surety
- Maintain bond number logs according to surety company standards
- Request additional bond numbers from sureties as needed and add to Surety Management System
- Execute supporting documents as needed, including riders, prequalification letters and consents of surety
- Bill bonds in Agency Management System for new, renewal, changes and close outs
- Set up new accounts and prospects in Surety Management System
- Attach all documentation in Surety Management System, including scanned bonds, submissions, communications, invoices, etc.
- Maintain bid bond, final bond and commercial bond files for clients in Agency Drive
- Obtain bid results, enter and forward to appropriate underwriters, if applicable
- Assist Surety Bond Executives in monitoring clients’ work on hand so as not to exceed Line of Authority
- Work with Administrative and Tech teams to ensure department has adequate supplies at all times
- Participate in bond specific training and departmental meetings
Key Competencies:
- Resourceful, innovative approach to problem solving
- Initiative to work on multiple projects simultaneously and self-direct priorities to meet deadline driven business
- Dependability, high-energy and flexibility
- Strong communication skills both written and verbal, strong presentation skills
Position Requirements:
- College degree or advanced education preferred
- Must obtain Property & Casualty insurance license within six months of date-of-hire
- Strong communication: written, verbal, including emphasis on phone communication, listening, and interpersonal skills to effectively maintain productive internal and external relationships
- Effectively communicates and collaborates with colleagues on team as well as other divisional teams
Physical Requirements and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. This position operates in a professional office environment.
- This role constantly uses office equipment such as computers, keyboards, and telephones
- Work environment includes interacting with others, participating in meetings, corresponding through email and phone calls
- Must be able to communicate effectively both verbally and in writing to internal and external clients
- Extended periods of time in a sedentary position with ability to move about office to access office equipment and attend meetings
- Office hours are between 8:00 am and 5:00 pm; occasional work required outside of standard office hours for client visits and events
- Occasional out-of-office travel to visit with clients
Americans with Disabilities Act: Applicants as well as employees who are, or become, disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.
Equal Employment Opportunity: McConkey is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, national origin, age, disability, citizenship, or any other characteristic protected by law.
Surety Bond Client Service Manager
Essential Duties and Responsibilities:
- Process bonds and all bond-related documents for both contract and commercial requests
- Create and maintain bond files per department standards
- Report executed bonds to surety companies within time frame required by surety
- Maintain bond number logs according to surety company standards
- Request additional bond numbers from sureties as needed and add to Surety Management System
- Execute supporting documents as needed, including riders, prequalification letters and consents of surety
- Bill bonds in Agency Management System for new, renewal, changes and close outs
- Set up new accounts and prospects in Surety Management System
- Attach all documentation in Surety Management System, including scanned bonds, submissions, communications, invoices, etc.
- Maintain bid bond, final bond and commercial bond files for clients in Agency Drive
- Obtain bid results, enter and forward to appropriate underwriters, if applicable
- Assist Surety Bond Executives in monitoring clients’ work on hand so as not to exceed Line of Authority
- Work with Administrative and Tech teams to ensure department has adequate supplies at all times
- Participate in bond specific training and departmental meetings
- Support Surety Bond Executives as needed, including requests for financial updates from clients
- Work with Supervisor and Administrative team to request updates to Powers of Attorney and additional licenses and appointments to service clients
- Communicate between clients and sureties on project information, approval subjections, bid spreads, etc.
Key Competencies:
- Resourceful, innovative approach to problem solving
- Initiative to work on multiple projects simultaneously and self-direct priorities to meet deadline driven business
- Dependability, high-energy and flexibility
- Strong communication skills both written and verbal, strong presentation skills
Position Requirements:
- College degree or advanced education preferred
- Must hold a Property & Casualty insurance license or obtain within six months of date-of-hire
- Surety bonding experience preferred
- Strong communication skills both written and verbal, listening, and interpersonal skills to effectively maintain productive internal and external relationships
- Effectively communicates and collaborates with colleagues on team as well as other divisional teams
- Ability to communicate quickly to clients
- Presents and conducts oneself in a professional manner
- Proficient in Microsoft Office including Word and Excel
- Experience using a Surety Bond Processing System preferred
Physical Requirements and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. This position operates in a professional office environment.
- This role constantly uses office equipment such as computers, keyboards, and telephones
- Work environment includes interacting with others, participating in meetings, corresponding through email and phone calls
- Must be able to communicate effectively both verbally and in writing to internal and external clients
- Extended periods of time in a sedentary position with ability to move about office to access office equipment and attend meetings
- Office hours are between 8:00 am and 5:00 pm; occasional work required outside of standard office hours for client visits and events
- Occasional out-of-office travel to visit with clients
Americans with Disabilities Act: Applicants as well as employees who are, or become, disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.
Equal Employment Opportunity: McConkey is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, national origin, age, disability, citizenship, or any other characteristic protected by law.
2025 McConkey Summer Internship Program
Kickstart your career with an unparalleled internship experience at McConkey Insurance & Benefits! For over 130 years, McConkey has been a leader in the insurance industry, and we’re proud to be one of the Mid-Atlantic’s largest and most respected independently held insurance firms. Our 2025 Summer Internship Program is designed to provide you with practical, hands-on experience in Insurance, aligning educational opportunities with your personal career goals.
Why Choose McConkey?
McConkey isn’t just a company; it’s a community. We’ve consistently been recognized as a Best Place to Work in PA and nationally in the insurance industry. Our interns are not only welcomed but fully integrated into our award-winning culture, making lasting connections and gaining insights that will serve them throughout their careers—whether they choose insurance or another field.
What You Can Expect:
- Comprehensive Industry Exposure: Get a deep dive into all divisions of McConkey Insurance & Benefits, gaining broad exposure to the dynamic insurance industry.
- Real-World Application: Apply your academic knowledge to real-world challenges, working alongside seasoned professionals and mentors who are committed to your growth.
- Client Interaction: Participate in client-facing meetings with business leaders across the Mid-Atlantic region, helping you build a strong professional network from the get-go.
- Mentorship & Development: Benefit from personalized mentorship that will lay a solid foundation for your career—whether you stay in insurance or branch out into other industries.
What We’re Looking For:
- Motivated Self-Starters: You thrive in a fast-paced environment and are eager to contribute to a team.
- Tech-Savvy: Proficiency in Microsoft Office is a must, and a knack for picking up new tools is a plus.
- Rising Seniors or Recent Graduates: Ideally pursuing a degree in a business-related field, with a strong interest in the insurance industry.
- Lifelong Learners: You’re passionate about personal and professional growth and excited to dive into the world of insurance.
Launch Your Career with Us
We’re committed to developing talent and have a strong track record of hiring past interns into full-time positions after graduation. If you’re ready to jumpstart your career with an internship that offers both challenge and opportunity, McConkey is the place for you.
How to Apply:
Interested applicants should send their resume and cover letter to Dakota Wolf, HR Coordinator, at dwolf@ekmcconkey.com.
The McConkey employee experience is very important to us! We are a team-based organization, offering a hybrid work environment (both an in-office presence and ability to work remotely), excellent employee benefits, paid time off and so much more! Submit your resume to to apply and learn more about how you could join our award-winning team!
Our Awards and Recognition
Recognizing the excellence of our services, practices, people, and culture.
Apply Online
We are passionate about serving our clients, developing our professionals and giving back to our communities. If you are a committed professional with a passion for delivering unparalleled service, we are interested in hearing from you.
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