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Are you interested in joining the McConkey Insurance & Benefits team? We look forward to meeting you!
What makes McConkey the best place to work?
We believe that successful people make successful businesses, which is why we make every effort to provide our employees with an environment in which they can excel. The McConkey team is integral in defining our business—delivering results to our clients and driving our company to success. We make it our job to treat them well.
Open positions.
If you want to do more than just the basic stuff, make your mark and go further in your career, this is the place. Take a look at our current openings and if you see a good fit, apply. We’d love to talk to you.
Client Service Associate
Are you looking to kick-start your career in the dynamic and rewarding field of insurance? McConkey has an exciting opportunity for a motivated individual to join our Client Service team as a Client Service Associate. This role offers the perfect launching pad for a fulfilling insurance career, with ample opportunities for professional growth and development. Apply today and become part of our team dedicated to excellence and innovation!
McConkey’s comprehensive training program is designed for that right individual that is eager to learn. We provide all company-paid education required to obtain insurance licensing. The McConkey employee experience is our best benefit but in addition, we offer a hybrid work environment (both an in-office presence and ability to work remotely), excellent employee benefits, paid time off and so much more!
The Client Service Associate provides service support to the Client Service team by completing assigned tasks, workflows, and projects; all while learning the insurance industry. Through training and development, the Client Service Associate will progress to have assigned clients that they will be responsible for servicing in conjunction with the department supervisory team.
The Client Service Associate will be responsible for:
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Prepare for insurance licensing exam by taking pre-licensing course, studying educational materials, and working with assigned mentor with purpose of obtaining required insurance license
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Assist Client Service Managers with timely workflows such as policy reviews, audits, and retrieving necessary reports
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Create hard-copy binders for client presentations as needed
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Provide support to clients by answering questions, resolving issues, and making changes to their insurance policies
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Assist in the preparation and issuance of insurance policy documents
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Communicate with underwriters to obtain quotes and clarify policy details
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Update and manage client information in the agency management system to ensure accuracy and confidentiality
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Engage in ongoing training and development to stay current with industry regulations and company policies
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Ensure that the professional standards of McConkey are being met
Perform other duties as assigned by management
The best candidate for this position will have:
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College degree or advanced education preferred
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Ability to obtain Property & Casualty insurance license within six months of date-of-hire
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Excellent communication skills, both written and verbal
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Organizational skills with great attention to detail
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Ability to work both independently and in a team environment
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Ability to work at fast pace, meet deadlines, and multi-task
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Proficiency in Microsoft Office Suite, including Excel
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Through training, be proficient in agency management system
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Attend all required meetings and trainings
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Eagerness to learn and grow to take on new responsibilities
Business Insurance Client Service Manager
McConkey Insurance & Benefits, a ten-time Best Places to Work in PA recipient and a nationally recognized Best Places to Work in Insurance, is experiencing growth within our Business Insurance division. The Business Insurance Client Service Manager position offers an excellent opportunity for a motivated and experienced client service professional to join our team.
The Business Insurance Client Service Manager manages an existing book of business providing exceptional service to our clients. This role works closely with the Business Insurance Executive to assure all clients’ insurance needs are met.
McConkey’s comprehensive training program is designed for that right individual that is eager to learn and grow their insurance career within the Business Insurance field. The McConkey employee experience is our best benefit but in addition, we offer a hybrid work environment (both an in-office presence and ability to work remotely), excellent employee benefits, paid time off and so much more!
The Business Insurance Client Service Manager will be responsible to:
- Develop and maintain effective working relationships with Business Insurance Executives, Business Insurance Consultants, clients, and insurance carriers
- Input and maintain all electronic files/client information in the client management system while following established workflows and procedures
- Respond timely to all incoming telephone calls and emails including questions from clients, carriers and co-workers
- Prepare Renewal Strategy Review and Proposals for each client annually
- Prepare all binders, Certificates of Insurance, Evidence of Property, auto ID cards, E&S affidavits and other items related to the binding of new and renewal business
- Manage the marketing process at renewal as directed by the Business Insurance Executive/Consultants which includes negotiating with underwriters, follow up, review and comparison of quotes
- Maintain integrity of the client management system by monitoring reports on a consistent basis
- Review and process open activities daily
- Request endorsements as needed
- Review endorsements, audits and policies for accuracy and prepare for client delivery using standardized wording
- Utilize Client Service Associates for specific workflows when directed by management
- Issue Certificates of Insurance, including reviewing contractual insurance requirements for compliance
- Rate with various carriers as needed
- Attend and participate in all department and company meetings
- Demonstrate teamwork by assisting co-workers when directed by management
- Ensure that the professional standards of McConkey are being met
- Perform other duties as assigned by management
The best candidate for this position will have:
- College degree or advanced education preferred
- Current Property & Casualty insurance (or must obtain within three months of hire)
- At least two years of Business Insurance service experience preferred
- Excellent communication skills, both written and verbal
- Organizational skills with great attention to detail
- Ability to work both independently and in a team environment
- Ability to work at fast-pace, meet deadlines, and multi-task
- Proficiency in Microsoft Office Suite
Employee Benefits Client Service Manager
McConkey Insurance & Benefits, a seven-time Best Places to Work in PA recipient and for the last two years nationally recognized as a Top 10 Best Place to Work in Insurance, is experiencing growth within our Employee Benefits division which has created an excellent opportunity for a motivated and experienced client service professional to join our team.
McConkey’s comprehensive training and onboarding program is designed for that right individual that is eager to learn and grow their insurance career within the Employee Benefits field. The McConkey employee experience is our best benefit but in addition, we offer a hybrid work environment (both an in-office presence and ability to work remotely), excellent employee benefits, paid time off and so much more!
The Employee Benefits Client Service Manager Will be Responsible For:
- Managing carrier relations and activities during plan changes and ongoing service
- Resolving employee and employer benefits issues
- Acting as a liaison with carriers to resolve claims issues
- Answering questions related to legislation and benefit laws and compliance
- Maintaining client management system updates on a regular basis
- Following up on outstanding tasks and activities related to clients
- Soliciting quotes for new and renewal client plans according to guidance from Consultants
- Evaluating all carrier proposals and preparing client comparisons
- Preparing renewals and client presentations
- Maintaining constant communication with Consultant regarding strategy and service
The Best Candidate for This Role Will Have:
- Current Life & Health License (or ability to obtain within three months of hire)
- College degree or advanced education preferred
- At least two years of Client Service or Benefits Administration experience in Benefits Brokerage/Insurance industry preferred
- Ability to effectively multitask and work independently
- Great organizational and detail-oriented skills
- Excellent communication skills
- Proficiency in Microsoft Office Suite
2025 McConkey Summer Internship Program
Kickstart your career with an unparalleled internship experience at McConkey Insurance & Benefits! For over 130 years, McConkey has been a leader in the insurance industry, and we’re proud to be one of the Mid-Atlantic’s largest and most respected independently held insurance firms. Our 2025 Summer Internship Program is designed to provide you with practical, hands-on experience in Insurance, aligning educational opportunities with your personal career goals.
Why Choose McConkey?
McConkey isn’t just a company; it’s a community. We’ve consistently been recognized as a Best Place to Work in PA and nationally in the insurance industry. Our interns are not only welcomed but fully integrated into our award-winning culture, making lasting connections and gaining insights that will serve them throughout their careers—whether they choose insurance or another field.
What You Can Expect:
- Comprehensive Industry Exposure: Get a deep dive into all divisions of McConkey Insurance & Benefits, gaining broad exposure to the dynamic insurance industry.
- Real-World Application: Apply your academic knowledge to real-world challenges, working alongside seasoned professionals and mentors who are committed to your growth.
- Client Interaction: Participate in client-facing meetings with business leaders across the Mid-Atlantic region, helping you build a strong professional network from the get-go.
- Mentorship & Development: Benefit from personalized mentorship that will lay a solid foundation for your career—whether you stay in insurance or branch out into other industries.
What We’re Looking For:
- Motivated Self-Starters: You thrive in a fast-paced environment and are eager to contribute to a team.
- Tech-Savvy: Proficiency in Microsoft Office is a must, and a knack for picking up new tools is a plus.
- Rising Seniors or Recent Graduates: Ideally pursuing a degree in a business-related field, with a strong interest in the insurance industry.
- Lifelong Learners: You’re passionate about personal and professional growth and excited to dive into the world of insurance.
Launch Your Career with Us
We’re committed to developing talent and have a strong track record of hiring past interns into full-time positions after graduation. If you’re ready to jumpstart your career with an internship that offers both challenge and opportunity, McConkey is the place for you.
How to Apply:
Interested applicants should send their resume and cover letter to Dakota Wolf, HR Coordinator, at dwolf@ekmcconkey.com.
The McConkey employee experience is very important to us! We are a team-based organization, offering a hybrid work environment (both an in-office presence and ability to work remotely), excellent employee benefits, paid time off and so much more! Submit your resume to to apply and learn more about how you could join our award-winning team!
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We are passionate about serving our clients, developing our professionals and giving back to our communities. If you are a committed professional with a passion for delivering unparalleled service, we are interested in hearing from you.
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