Meet Our Team

Michael Harter, AIC, AIM
President & CEO / Principal

717-505-3106

John Olkowski, CIC, CRM, AAI
Executive Vice President / Principal

717-505-3159

Timothy Ziegler, CRIS
Vice President / Principal

717-505-3153

Kurt Gehman, CPCU
Vice President / Principal

717-505-3178

Brock G. Lytle, CRIS
Vice President / Principal

717-505-3556

Laura N. Mercadante, GBA
Vice President / Principal

717-505-3164

Michael Harter, AIC, AIM
President & CEO / Principal

717-505-3106

John Olkowski, CIC, CRM, AAI
Executive Vice President / Principal

717-505-3159

Timothy Ziegler, CRIS
Vice President / Principal

717-505-3153

Kurt Gehman, CPCU
Vice President / Principal

717-505-3178

Brock G. Lytle, CRIS
Vice President / Principal

717-505-3556

Ian Atwood, CRIS, CLCS
Business Insurance Executive

717-900-1055

Tod Bergen, CPCU, CIC, CRM
Business Insurance Executive

717-505-3165

Chris Dombach
Business Insurance Executive

(717) 505-3163

Joshua Linsey
Business Insurance Executive

717-505-3104

Mandy Maher, CPIA, CISR Elite
Business Insurance Executive Supervisor

717-505-3567

Amy Seitz, CIC, CRM, CISR
Business Insurance Executive Supervisor

717-505-3103

Jill Arnold
Business Insurance Consultant / Excess & Surplus Lines Coordinator

717-505-3560

Daniel Harrison, AIC, CRIS
Business Insurance Consultant

717-505-3138

Stacey M. Peck, CIC, CISR, CPIA
Business Insurance Consultant

717-900-1059

Tara Shultz, CISR
Business Insurance Consultant

717-505-3179

Michelle Zunner, CISR
Business Insurance Client Services Supervisor

717-419-1445

Barbara Golden, CPCU, CIC, AAI, AU
Client Service Manager / New Business Administrator

717-505-3109

Emily Warner
Client Service Manager

717-505-3182

Ashlee Blouse, CISR Elite
Client Service Manager

717-505-3143

Brooke Dennis, CISR Elite
Client Service Manager

717-505-3161

Lisa Farrell, CIC, CISR Elite
Client Service Manager / Team Lead

717-505-3148

Rebecca Kennedy, CISR Elite
Client Service Manager

717-505-3111

Katelyn Heilman, CISR Elite
Client Service Manager

717-505-3561

Nicolas Prego, CISR
Client Service Associate

717-505-3108

Nathan Smith, CISR Elite
Client Service Manager

717-505-3176

Sharon Weller
Client Service Coordinator

717-505-3125

Sierra Williams, CISR
Client Service Associate

717-505-3141

Jennifer Buchta
Business Insurance Assistant

717-900-1057

Michael Harter, AIC, AIM
President & CEO / Principal

717-505-3106

Craig Irwin, CSP
Director of Risk Solutions

717-505-3155

Andrew Spears, Esq.
Director of Claims

717-505-3144

Edward Tobin, Esq.
Claims Counsel

717-900-1052

Emily Elder
Claims Service Manager

717-900-1048

Sherree Hake, AIC, SCLA
Claims Service Manager

717-505-3167

Crystal Bennis, AFSB
Surety Bond Executive

717-505-3142

Alex J. Kauffman, AFSB
Surety Bond Executive

717-505-3124

Lindsey Holby-Saia, CISR Elite
Client Service Manager / Supervisor

717-505-3173
(corporate #)

Beth Shaffer
Client Service Manager

717-900-1065

Laura N. Mercadante, GBA
Vice President / Principal

717-505-3164

Christine Bowser, CPIA
Employee Benefits Executive Consultant

717-505-3566

Amy Brida
Employee Benefits Executive Consultant

717-505-3162

Brian Orsinger, CEBS, GBDS, VBS
Employee Benefits Executive Consultant

717-505-3177

Kim Miller, MBA, SHRM-SCP, SPHR, CCP
Employee Benefits Executive Consultant

717-900-1062

Jamie Hudson, PHR, SHRM-CP
Employee Benefits Executive Consultant

717-505-3127

Samantha Brownson
Employee Benefits Executive Consultant

717-505-3147

Shawn Russell, CSFS
Employee Benefits Executive Consultant

717-505-3102

Michael Shaull, CEBS
Employee Benefits Executive Consultant

717-505-3114

Brenda Snyder, GBA, HIA, PHIAS
Employee Benefits Executive Consultant/Compliance Manager

717-505-3166 (Office)

Michelle Collier
Employee Benefits Consultant

717-505-3150

Ryan Gill
Employee Benefits Consultant

717-900-1060

Jessica Miller
Manager, Data Analytics & Actuarial Services

717-505-3565

Jessica Grim
Manager, Client Services

717-505-3558

Denice Brenneman, PHIAS, HIA, HCSA
Client Service Manager

717-505-3149

Jennifer Eckman, GBA
Client Service Manager

717-505-3168

Samantha Hayes
Client Service Manager

717-900-1061

Shelley Kontra, CPIA, CSFS
Client Service Manager

717-505-3129

Marybeth Miller, GBDS
Client Service Manager

717-505-3183

Paige Poole
Client Service Manager

717-505-3156

Christina Shaw, GBA
Client Service Manager

717-505-3123

Kim Koontz
Client Service Associate

717-900-1058

Josh Barbaretta
Data Analytics Specialist

717-505-3115

Joe Crocenzi
Employee Benefits Associate

717-505-3113

Leslie Heindel, CEBS
Special Risk Programs Manager

717-505-3152

Cassandra Schell
Employee Benefits Communications Manager

717-900-1050

Peggy Schryver
Business Operations Analyst

717-505-3563

Julie Shoff
Special Risk Programs Coordinator

717-505-3555

Jody Czap, CPRM, CISR
Personal Lines Consultant

717-505-3133

Carla Savidge
Personal Lines Consultant

717-505-3160

Kiara Torres
Client Service Manager

717-900-1047

Gary Warren, CPCU, ARM
President – VFCA

484-965-9622

Eric Hebe, CIC
Vice President / Principal – VFCA

484-965-9616

JP Petrucci
Business Insurance Executive

484-965-9618

Andrew Pilcicki
Business Insurance Executive

484-965-9614

Gregory Warren
Business Insurance Executive

484-965-9619

Josh Zelnis, ARM, AIC
Business Insurance Executive

484-965-9628

Kristina Converse, CIC
Director of Client Services and Operations

484-965-9623

Olivia Kay, CISR
Client Service Manager

484-965-9617

Michelle Mastrog, CISR
Client Service Manager

484-965-9615

Dave Gallen
Business Insurance Executive

717-825-9012

Andrew Greiner, CPCU, CIC
Business Insurance Executive / Supervisor

610-484-4226

Becky Torres Konemann, CPIA
Insurance Consultant

610-898-6527

Bryan Letcavage
Business Insurance Consultant

610-898-6531

Amber Rice-Manella, CPIA
Insurance Consultant

610-898-6510

Ben Gallen
Client Service Manager / Team Lead

610-898-6504

Brenda Grater
Client Service Manager

610-898-6530

Maria Kasapidis, CPIA
Client Service Manager

610-898-6524

Kim Ludwig, CISR Elite
Client Service Manager

610-898-6520

Sue Weidman, CISR
Client Service Manager

610-898-6535

Samantha Mohn
Client Service Associate

(610) 898-6502

Yolanda Santiago
Client Service Associate

610-898-6532

Gayle Velky, CPA
Controller

717-755-9266

Courtney Boyer
Accounting Associate

717-755-9266

Lori Hillegass
Accounting Associate

717-755-9266

James Schaeffer
Accounting Associate

717-755-9266

Krissy Sprankle
Accounting Associate

717-755-9266

Mai Vo
Accounting Associate

717-755-9266

Abby Reiber
Marketing Coordinator

717-900-1063

Katie Varley
Marketing Sales Coordinator

717-505-3121

Jill Bernstein, PHR
Director of Human Resources

717-505-3119

Caitlyn Binderup
Administrative Coordinator

717-505-3128

Brooke Miller
Administrative and Licensing Coordinator

717-505-3132

Mary Sheffer
Licensing Compliance Manager

717-505-3154

Yolanda Steinhauer
Administrative Designer

717-505-3139

Dakota Wolf
HR Coordinator

717-505-3172

Jeffery Shiflett
Director of Technology

717-900-1051

Steve Gladfelter
Technology Manager

717-505-3151

Christopher Hess
Technologist

717-881-5149

Ryan Ostiguy
Core Applications Support Coordinator

717-505-3136