Get to know the team that’s here to help with your insurance needs.
Senior Management
Michael Harter, AIC, AIM
President & CEO / Principal
717-505-3106
Frank Ebner, CIA
Executive Vice President / Principal
717-505-3157
John Olkowski, CIC, CRM, AAI
Executive Vice President / Principal
717-505-3159
Donna Roper
Vice President, Operations / Principal
717-505-3117
Timothy Ziegler, CRIS
Vice President / Principal
717-505-3153
Kurt Gehman, CPCU
Vice President / Principal
717-505-3178
Brock G. Lytle, CRIS
Vice President / Principal
717-505-3556
Laura N. Mercadante, GBA
Vice President / Principal
717-505-3164
Business Insurance
Michael Harter, AIC, AIM
President & CEO / Principal
717-505-3106
John Olkowski, CIC, CRM, AAI
Executive Vice President / Principal
717-505-3159
Timothy Ziegler, CRIS
Vice President / Principal
717-505-3153
Kurt Gehman, CPCU
Vice President / Principal
717-505-3178
Brock G. Lytle, CRIS
Vice President / Principal
717-505-3556
Barbara Matthie, CPIA
Business Insurance Executive / Manager
717-505-3107
Tod Bergen, CPCU, CIC, CRM
Business Insurance Executive
717-505-3165
David Chiaverini, CIC, AAI
Business Insurance Executive
717-505-3140
Joshua Linsey
Business Insurance Executive
717-505-3104
Mandy Maher, CPIA, CISR Elite
Business Insurance Executive Supervisor
717-505-3567
Amy Seitz, CRM, CISR
Business Insurance Executive Supervisor
717-505-3103
Jill Arnold
Business Insurance Consultant / Excess & Surplus Lines Coordinator
717-505-3560
Ian Atwood, CLCS
Business Insurance Consultant
717-900-1055 direct
Patricia Derstler, CPCU, CIC
Business Insurance Consultant
717-505-3118
Matt Donnelly, CPIA
Business Insurance Consultant
717-505-3128
Daniel Harrison, AIC, CRIS
Business Insurance Consultant
717-505-3138
Stacey M. Peck, CIC, CISR, CPIA
Business Insurance Consultant Supervisor
717-900-1059
Tyler Smith, CIC
Business Insurance Consultant
717-505-3568
Jamal Evans
Business Insurance Associate
717-505-3179
Thomas Knapp, CPIA
Business Insurance Associate
717-505-3163
Barbara Golden, CPCU, CIC, AAI, AU
Client Service Manager / New Business Administrator
717-505-3109
Emily Warner
Client Service Manager / Team Lead
717-505-3182
Nicole Amoss
Client Service Manager
717-900-1058
Ashlee Blouse, CISR ELITE
Client Service Manager
717-505-3143
Brooke Dennis, CISR ELITE
Client Service Manager
717-505-3161
Lisa Farrell, CISR ELITE
Client Service Manager / Team Lead
717-505-3148
Lori Hoff, CISR, AU, CPIA
Client Service Manager
717-505-3131
Rebecca Kennedy, CISR ELITE
Client Service Manager
717-505-3111
Carol Mellet
Client Service Manager
717-900-1065
Hannah Niemczyk, CISR
Client Service Manager
717-505-3158
Alisa Pieczynski
Client Service Manager
717-505-3144
Sharon Weller
Client Service Coordinator
717-505-3125
Ali Garland
Client Service Associate
717-900-1048
Katelyn Heilman, CISR
Client Service Associate
717-505-3561
Nicolas Prego, CISR
Client Service Associate
717-505-3108
Hailey Sharp
Client Service Associate
717-505-3562
Nathan Smith, CISR
Client Service Associate / PBA Coordinator
717-505-3176
Shalyn Whetstone
Client Service Associate
717-505-3120
Sierra Williams, CISR
Client Service Associate
717-505-3141
Jennifer Buchta
Business Insurance Assistant
717-900-1057
Claims & Risk Solutions
Michael Harter, AIC, AIM
President & CEO / Principal
717-505-3106
Edward Tobin, ESQ.
Director of Claims
717-900-1052
Christine Gipe, CISR
Claims Service Manager
717-505-3116
Sherree Hake, AIC, SCLA
Claims Service Manager
717-505-3167
Steve McCarty, CSP, CIE
Risk Solutions Consultant
717-505-3184
Kourtney Frey Kelly
Claims Service Associate
717-505-3135
Surety Bonding
Crystal Bennis, AFSB
Surety Bond Executive
717-505-3142
Alex J. Kauffman, AFSB
Surety Bond Executive
717-505-3124
Lindsey Holby-Saia, CISR Elite
Client Service Manager / Supervisor
717-505-3173
Kari Hess
Client Service Associate
717-505-3155
Employee Benefits
Frank Ebner, CIA
Executive Vice President / Principal
717-505-3157
Laura N. Mercadante, GBA
Vice President / Principal
717-505-3164
Jennie Baker
Employee Benefits Executive Consultant
717-505-3127
Christine Bowser
Employee Benefits Executive Consultant
717-505-3566
Amy Brida
Employee Benefits Executive Consultant
717-505-3162
Samantha Brownson
Employee Benefits Executive Consultant
717-505-3147
Diane Lepson, CEBS, ACBC
Employee Benefits Executive Consultant
717-505-3137
Kim Miller, MBA, SHRM-SCP, SPHR, CCP
Employee Benefits Executive Consultant
717-900-1062
Brian Orsinger, CEBS, GBDS, VBS
Employee Benefits Executive Consultant
717-505-3177
Shawn Russell, CSFS
Employee Benefits Executive Consultant
717-505-3102
Michael Shaull, CEBS
Employee Benefits Executive Consultant
717-505-3114
Brenda Snyder, GBA, HIA, PHIAS
Employee Benefits Executive Consultant/Compliance Manager
717-505-3166(Office)
Michelle Collier
Employee Benefits Consultant
717-505-3150
Lynn Dods-Liming
Employee Benefits Consultant
717-505-3569
Ryan Gill
Employee Benefits Consultant
717-900-1060
Seth McCarty, CEBS
Employee Benefits Consultant
717-900-1053
Chris Rice, CFP®, CPA/PFS
Executive Benefits & Financial Services Consultant
717-900-1049
Jessica Miller
Manager, Data Analytics & Actuarial Services
717-505-3565
Jessica Grim
Manager, Client Service
717-505-3558
Denice Brenneman, PHIAS, HIA, HCSA
Client Service Manager
717-505-3149
Jennifer Eckman, GBA
Client Service Manager
717-505-3168
Jessica Edmonds
Client Service Manager
717-900-1061
Shelley Kontra, CPIA
Client Service Manager
717-505-3129
Marybeth Miller
Client Service Manager
717-505-3183
Amy Payne
Client Service Manager
717-505-3181
Lauren Spreen
Client Service Manager
717-505-3564
Tori Walker
Client Service Manager
717-505-3180
Tanner Haines
Client Service Associate
717-505-3156
Nicole Macharsky
Client Service Associate
717-900-1064
Sydnee Shrader
Client Service Associate
717-755-9266
Josh Barbaretta
Data Analyst
717-505-3115
Melissa Cathone
Special Risk Programs Coordinator
717-900-1504
Joe Crocenzi
Employee Benefits Associate
717-505-3113
Leslie Heindel, CEBS
Special Risk Programs Manager
717-505-3152
Cassandra Schell
Employee Benefits Communications Manager
717-900-1050
Peggy Schryver
Business Operations Analyst
717-505-3563
Julie Shoff
Special Risk Programs Coordinator
717-505-3555
Personal Insurance
Dayna Altomonte, CISR
Personal Lines Consultant
717-900-1047
Jody Czap, CPRM, CISR
Personal Lines Consultant / Supervisor
717-505-3133
Linda Rivera, CISR
Client Service Manager
717-505-3160
Valley Forge Captive Advisors
Gary Warren, CPCU, ARM
President / Principal – VFCA
484-965-9622
Eric Hebe, CIC
Vice President / Principal – VFCA
484-965-9616
Andrew Pilcicki
Business Insurance Executive
484-965-9614
Gregory Warren
Business Insurance Executive
484-965-9619
Josh Zelnis, ARM, AIC
Business Insurance Executive
484-965-9628
Kristina Converse, CIC
Director of Client Services and Operations
484-965-9623
Olivia Kay, CISR
Client Service Manager
484-965-9617
Michelle Mastrog, CISR
Client Service Manager
484-965-9615
Gallen Insurance
Ann Gallen Moll
Supervisor
610-898-6503
Dave Gallen
Business Insurance Executive
610-898-6522
Andrew Greiner, CPCU, CIC
Business Insurance Executive
610-484-4226
Brin Bossler
Employee Benefits Consultant
610-898-6512
Becky Torres Konemann
Insurance Consultant
610-898-6527
Bryan Letcavage
Business Insurance Consultant
610-898-6531
Amber Rice-Manella, CISR
Insurance Consultant
610-898-6510
Sharon Deputy, CISR
Client Service Manager/Claims Coordinator
610-898-6517
Ben Gallen
Client Service Manager
610-898-6504
Brenda Grater
Client Service Manager
610-898-6530
Maria Kasapidis
Client Service Manager
610-898-6524
Kim Ludwig, CISR Elite
Client Service Manager
610-898-6520
Taylor Rose
Client Service Manager
610-898-6502
Sue Weidman, CISR
Client Service Manager
610-898-6535
Yolanda Santiago
Client Service Associate
610-898-6532
Finance & Accounting
Gayle Velky, CPA
Controller
717-505-3175
Courtney Boyer
Accounting Associate
717-900-1046
Lori Hillegass
Accounting Associate
717-505-3146
Diane Miller
Accounting Associate
717-505-3134
Mai Vo
Accounting Associate
717-505-3126
Marketing
Aubrey King
Marketing Manager
717-505-3145
Abby Reiber
Marketing Coordinator
717-900-1063
Katlyn Varley
Marketing Sales Coordinator
717-505-3121
Administration
Donna Roper
Vice President, Operations / Principal
717-505-3117
Jill Bernstein, PHR
Director of Human Resources
717-505-3119
Kara Mastrangelo
Administrative Coordinator
717-505-3170
Brooke Miller
Administrative Coordinator
717-505-3132
Mary Sheffer
Licensing Compliance Manager
717-505-3154
Yolanda Steinhauer
Administrative Designer
717-505-3139
Dakota Wolf
HR Coordinator
717-505-3172
Technology
Jeffery Shiflett
Director of Technology
717-900-1051
Steve Gladfelter
Technology Manager
717-505-3151
Christopher Hess
Technologist
717-881-5149
Ryan Ostiguy
Core Applications Support Coordinator
717-505-3136
