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Meet Our Team

Get to know the team that’s here to help with your insurance needs.

Senior Management
Michael Harter, AIC, AIM

Michael Harter, AIC, AIM
President & CEO / Principal
717-505-3106

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Frank Ebner, CIA

Frank Ebner, CIA
Executive Vice President / Principal
717-505-3157

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John Olkowski, CIC, CRM, AAI

John Olkowski, CIC, CRM, AAI
Executive Vice President / Principal
717-505-3159

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Donna Roper

Donna Roper
Vice President, Operations / Principal
717-505-3117

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Timothy Ziegler, CRIS

Timothy Ziegler, CRIS
Vice President / Principal
717-505-3153

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Kurt Gehman, CPCU

Kurt Gehman, CPCU
Vice President / Principal
717-505-3178

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Laura N. Mercadante, GBA

Laura N. Mercadante, GBA
Vice President / Principal
717-505-3164

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Brock G. Lytle, CRIS

Brock G. Lytle, CRIS
Vice President / Principal
717-505-3556

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Business Insurance
Michael Harter, AIC, AIM

Michael Harter, AIC, AIM
President & CEO / Principal
717-505-3106

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John Olkowski, CIC, CRM, AAI

John Olkowski, CIC, CRM, AAI
Executive Vice President / Principal
717-505-3159

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Timothy Ziegler, CRIS

Timothy Ziegler, CRIS
Vice President / Principal
717-505-3153

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Kurt Gehman, CPCU

Kurt Gehman, CPCU
Vice President / Principal
717-505-3178

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Brock G. Lytle, CRIS

Brock G. Lytle, CRIS
Vice President / Principal
717-505-3556

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Barbara Matthie, CPIA

Barbara Matthie, CPIA
Business Insurance Executive / Manager
717-505-3107

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Tod Bergen, CPCU, CIC, CRM

Tod Bergen, CPCU, CIC, CRM
Business Insurance Executive
717-505-3165

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David Chiaverini, CIC, AAI

David Chiaverini, CIC, AAI
Business Insurance Executive
717-505-3140

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Andrew Greiner, CPCU, CIC

Andrew Greiner, CPCU, CIC
Business Insurance Executive
717-505-3174

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Joshua Linsey

Joshua Linsey
Business Insurance Executive
717-505-3104

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Ian Atwood, CLCS

Ian Atwood, CLCS
Business Insurance Consultant
717-900-1055 direct

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Mandy Maher, CPIA, CISR Elite

Mandy Maher, CPIA, CISR Elite
Business Insurance Consultant / Supervisor
717-505-3567

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Jill Arnold

Jill Arnold
Business Insurance Consultant / Excess & Surplus Lines Coordinator
717-505-3560

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Amy Seitz, CRM, CISR

Amy Seitz, CRM, CISR
Business Insurance Consultant / Support Supervisor
717-505-3103

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Tyler Smith

Tyler Smith
Business Insurance Consultant
717-505-3568

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Patricia Derstler, CPCU, CIC

Patricia Derstler, CPCU, CIC
Business Insurance Consultant
717-505-3118

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Daniel Harrison, AIC, CPIA

Daniel Harrison, AIC, CPIA
Business Insurance Consultant
717-505-3138

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Thomas Knapp, CPIA

Thomas Knapp, CPIA
Business Insurance Associate
717-505-3163

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Matt Donnelly, CPIA

Matt Donnelly, CPIA
Business Insurance Consultant
717-505-3128

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Stacey M. Peck, CIC, CISR, CPIA

Stacey M. Peck, CIC, CISR, CPIA
Business Insurance Consultant
717-900-1059

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Emily Warner

Emily Warner
Client Service Manager/Team Lead
717-505-3182

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Barbara Golden, CPCU, CIC, AAI, AU

Barbara Golden, CPCU, CIC, AAI, AU
Client Service Manager / New Business Administrator
717-505-3109

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Rebecca Kennedy, CISR ELITE

Rebecca Kennedy, CISR ELITE
Client Service Manager
717-505-3111

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Lori Hoff, CISR, AU, CPIA

Lori Hoff, CISR, AU, CPIA
Client Service Manager
717-505-3131

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Sandy Hodges, CISR, CPIA

Sandy Hodges, CISR, CPIA
Client Service Manager
717-505-3120

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Ashlee Blouse, CISR ELITE

Ashlee Blouse, CISR ELITE
Client Service Manager
717-505-3143

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Austin Huson

Austin Huson
Client Service Manager
717-900-1047

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Amanda J. Sides, CISR Elite

Amanda J. Sides, CISR Elite
Client Service Manager
717-505-3130

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Hannah Niemczyk

Hannah Niemczyk
Client Service Manager
717-505-3158

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Nicole Amoss

Nicole Amoss
Client Service Manager
717-900-1058

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Alisa Pieczynski

Alisa Pieczynski
Client Service Manager
717-505-3144

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Sharon Weller

Sharon Weller
Client Service Coordinator
717-505-3125

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Lisa Farrell, CISR ELITE

Lisa Farrell, CISR ELITE
Client Service Manager / Team Lead
717-505-3148

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Ryan Dixon, CPIA

Ryan Dixon, CPIA
Client Service Manager / PBA Coordinator
717-505-3179

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Nicolas Prego

Nicolas Prego
Client Service Associate
717-505-3108

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Sierra Williams

Sierra Williams
Client Service Associate
717-505-3141

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Nathan Smith

Nathan Smith
Client Service Associate
717-505-3176

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Katelyn Heilman

Katelyn Heilman
Client Service Associate
717-505-3561

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Brooke Dennis, CISR

Brooke Dennis, CISR
Client Service Associate
717-505-3161

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Hailey Sharp

Hailey Sharp
Client Service Associate
717-505-3562

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Jennifer Buchta

Jennifer Buchta
Business Insurance Assistant
717-900-1057

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Valley Forge Captive Advisors
Gary Warren, CPCU, ARM

Gary Warren, CPCU, ARM
President / Principal – VFCA
484-965-9622

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Eric Hebe, CIC

Eric Hebe, CIC
Vice President / Principal – VFCA
484-965-9616

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Gregory Warren

Gregory Warren
Business Insurance Executive
484-965-9619

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Andrew Pilcicki

Andrew Pilcicki
Business Insurance Executive
484-965-9614

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Josh Zelnis, ARM, AIC

Josh Zelnis, ARM, AIC
Business Insurance Executive
484-965-9628

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Kristina Converse, CIC

Kristina Converse, CIC
Director of Client Services and Operations
484-965-9623

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Michelle Mastrog, CISR

Michelle Mastrog, CISR
Client Service Manager
484-965-9615

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Olivia Kay

Olivia Kay
Client Service Associate
484-965-9617

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Gallen Insurance
Ann Gallen Moll

Ann Gallen Moll
Supervisor
610-898-6503

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Dave Gallen

Dave Gallen
Insurance Consultant
610-898-6522

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Bryan Letcavage

Bryan Letcavage
Insurance Consultant
610-898-6531

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Brin Bossler

Brin Bossler
Benefits Producer
610-898-6512

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Amber Rice-Manella

Amber Rice-Manella
Insurance Consultant
610-898-6510

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Becky Torres Konemann

Becky Torres Konemann
Insurance Consultant, Account Manager
610-898-6527

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Sue Weidman

Sue Weidman
Account Executive
610-898-6535

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Kim Ludwig

Kim Ludwig
Account Executive
610-898-6520

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Taylor Rose

Taylor Rose
Account Executive
610-898-6502

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Sharon Deputy

Sharon Deputy
Commercial Lines Claims Manager, Account Executive
610-898-6517

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Brenda Grater

Brenda Grater
Account Manager
610-898-6530

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Maria Kasapidis

Maria Kasapidis
Account Manager
610-898-6524

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Ben Gallen

Ben Gallen
Account Manager
610-898-6504

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Yolanda Santiago
Client Service Associate/Receptionist
610-898-6532

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Claims & Risk Solutions
Michael Harter, AIC, AIM

Michael Harter, AIC, AIM
President & CEO / Principal
717-505-3106

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Edward Tobin, ESQ.

Edward Tobin, ESQ.
Director of Claims
717-900-1052

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Christine Gipe, CISR

Christine Gipe, CISR
Claims Service Manager
717-505-3116

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Sherree Hake, AIC, SCLA

Sherree Hake, AIC, SCLA
Claims Service Manager
717-505-3167

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Steve McCarty, CSP, CIE

Steve McCarty, CSP, CIE
Risk Solutions Consultant
717-505-3184

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Kourtney Frey Kelly

Kourtney Frey Kelly
Claims Service Associate
717-505-3135

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Surety Bonding
Crystal Bennis, AFSB

Crystal Bennis, AFSB
Surety Bond Executive
717-505-3142

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Alex Kauffman

Alex Kauffman
Surety Bond Executive
717-505-3124

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Lindsey Holby, CISR Elite

Lindsey Holby, CISR Elite
Client Service Manager / Team Lead
717-505-3173

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Kari Hess

Kari Hess
Client Service Associate
717-505-3155

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Employee Benefits
Frank Ebner, CIA

Frank Ebner, CIA
Executive Vice President / Principal
717-505-3157

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Laura N. Mercadante, GBA

Laura N. Mercadante, GBA
Vice President / Principal
717-505-3164

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David Andrews, GBA

David Andrews, GBA
Employee Benefits Executive Consultant
717-505-3136

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Deb Diamond, SPHR, SHRM-SCP

Deb Diamond, SPHR, SHRM-SCP
Employee Benefits Executive Consultant
717-505-3566

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Brian Orsinger, CEBS, GBDS, VBS

Brian Orsinger, CEBS, GBDS, VBS
Employee Benefits Executive Consultant
717-505-3177

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Beth Cook, GBA

Beth Cook, GBA
Employee Benefits Executive Consultant
717-505-3146

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Shawn Russell, CSFS

Shawn Russell, CSFS
Employee Benefits Executive Consultant
717-505-3102

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Kim Miller, MBA, SHRM-SCP, SPHR, CCP

Kim Miller, MBA, SHRM-SCP, SPHR, CCP
Employee Benefits Executive Consultant
717-900-1062

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Amy Brida

Amy Brida
Employee Benefits Executive Consultant
717-505-3162

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Diane Lepson, CEBS, ACBC

Diane Lepson, CEBS, ACBC
Employee Benefits Executive Consultant
717-505-3137

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Michael Shaull, CEBS

Michael Shaull, CEBS
Employee Benefits Executive Consultant
717-505-3114

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Brenda Snyder, GBA, HIA, PHIAS

Brenda Snyder, GBA, HIA, PHIAS
Employee Benefits Executive Consultant/Compliance Manager
717-505-3166(Office)

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Jennie Baker

Jennie Baker
Employee Benefits Executive Consultant
717-505-3127

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Samantha Brownson

Samantha Brownson
Employee Benefits Executive Consultant
717-505-3147

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Ryan Gill

Ryan Gill
Employee Benefits Consultant
717-900-1060

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Seth McCarty

Seth McCarty
Employee Benefits Consultant
717-900-1053

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Michelle Collier
Employee Benefits Consultant
717-505-3150

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Chris Rice, CFP®, CPA/PFS

Chris Rice, CFP®, CPA/PFS
Executive Benefits & Financial Services Consultant
717-900-1049

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Leslie Heindel, CEBS

Leslie Heindel, CEBS
Special Risk Programs Manager
717-505-3152

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Denice Brenneman, PHIAS, HIA, HCSA

Denice Brenneman, PHIAS, HIA, HCSA
Client Service Manager / Supervisor
717-505-3149

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Jennifer Eckman, GBA

Jennifer Eckman, GBA
Client Service Manager
717-505-3168

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Amy Payne

Amy Payne
Client Service Manager
717-505-3181

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Jessica Grim

Jessica Grim
Client Service Manager / Supervisor
717-505-3558

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Jessica Kneller, CPIA

Jessica Kneller, CPIA
Client Service Manager
717-505-3183

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Shelley Kontra

Shelley Kontra
Client Service Manager
717-505-3129

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Jessica Edmonds

Jessica Edmonds
Client Service Manager
717-900-1061

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Christine Patinella

Christine Patinella
Client Service Manager
717-900-1065

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Julie Shoff

Julie Shoff
Special Risk Programs Coordinator
717-505-3555

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Nina Barnhart

Nina Barnhart
Commissions Analyst and Project Lead

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Meredith Ernest

Meredith Ernest
Client Service Coordinator
717-505-3564 direct

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Nicole Macharsky

Nicole Macharsky
Client Service Associate
717-900-1064

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Tanner Haines

Tanner Haines
Client Service Associate
717-505-3156

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Jessica Miller

Jessica Miller
Manager, Data Analytics & Actuarial Services
717-505-3565

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Josh Barbaretta

Josh Barbaretta
Data Analyst
717-505-3115

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Peggy Schryver

Peggy Schryver
Business Operations Analyst
717-505-3563

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Cassandra Schell

Cassandra Schell
Employee Benefits Communications Manager
717-900-1050

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Melissa Cathone

Melissa Cathone
Special Risk Programs Coordinator
717-900-1504

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Joe Crocenzi
Employee Benefits Associate
717-505-3113

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Personal Insurance
Jody Czap, CPRM, CISR

Jody Czap, CPRM, CISR
Client Service Manager / Supervisor
717-505-3133

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Linda Rivera

Linda Rivera
Client Service Manager
717-505-3160

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Finance & Accounting
Gayle Velky, CPA

Gayle Velky, CPA
Controller
717-505-3175

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Stacey Roache

Stacey Roache
Accounting Associate
717-900-1048

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Mai Vo

Mai Vo
Accounting Associate
717-505-3126

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Courtney Boyer

Courtney Boyer
Accounting Associate
717-900-1046

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Diane Miller

Diane Miller
Accounting Associate
717-505-3134

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Marketing
Aubrey King

Aubrey King
Marketing Manager
717-505-3145

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Abby Reiber

Abby Reiber
Marketing Coordinator
717-900-1063

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Katlyn Varley

Katlyn Varley
Marketing Sales Coordinator
717-505-3121

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Administration
Donna Roper

Donna Roper
Vice President, Operations / Principal
717-505-3117

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Jill Bernstein, PHR

Jill Bernstein, PHR
Director of Human Resources
717-505-3119

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Mary Sheffer

Mary Sheffer
Administration Supervisor
717-505-3154

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Dakota Wolf

Dakota Wolf
HR Coordinator
717-505-3172

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Yolanda Steinhauer

Yolanda Steinhauer
Administrative Designer
717-505-3139

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Sydnee Shrader

Sydnee Shrader
Administrative Licensing Coordinator
717-755-9266

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Deb Copas

Deb Copas
Receptionist
717-755-9266

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Technology
Jeffery Shiflett

Jeffery Shiflett
Director of Technology
717-900-1051

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Steve Gladfelter

Steve Gladfelter
Technology Manager
717-505-3151

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Patti Brookens

Patti Brookens
Business Insurance Technology Coordinator

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