We believe that successful people make successful businesses, which is why we make every effort to provide our employees with an environment in which they can excel. The McConkey team is integral in defining our business – delivering results to our clients and driving our company to success. We make it our job to treat them well.
Open Positions
If you want to do more than just the basic stuff, make your mark and go further in your career, this is the place. Take a look at our current openings and if you see a good fit, apply. We’d love to talk to you.
Business Insurance Consultant
The Business Insurance Consultant will be responsible for:
- Develop, enhance, and maintain relationships with our existing commercial customers.
- Demonstrate teamwork by assisting Business Insurance Executives with account acquisition, service, and prospecting.
- Refer clients to our Benefits, Personal Lines and Surety departments.
- Maintain relationships with Business Insurance Executives, Client Service Managers, Claims Department, Accounting, Insurance Carriers, Captive Managers, Service Providers, etc.
- Promote relationships between clients and Client Service Managers by engaging them in client meetings.
- Oversee all aspects of assigned accounts by coordinating efforts with Client Service Managers, Claims department, Accounting, Insurance Carriers, Captive Managers, Service Providers, etc.
- Manage the renewal process of assigned accounts, utilizing expiration reports and agency management system Activities.
- Utilize agency management system to track existing and new business clients.
- Coordinate safety, loss control, risk management, and claims services.
- Manage accounts receivables for all assigned clients by reviewing monthly Aged Receivable reports
- Control expenses and adhere to budgetary guidelines.
- Contribute to the overall management and growth of the agency.
- Actively participate in internal committees and engage in community service by serving on boards, donating time and expertise to non-profits.
- Attend and/or present at department meetings.
- Pursue education opportunities and insurance designations while remaining current with your continuing education requirements.
- Ensure that the professional standards of McConkey are being met.
- Perform additional duties as assigned by management.
The right candidate for this position will have:
- College degree or advanced education strongly preferred
- Active Property & Casualty insurance license (or ability to obtain within three months of date of hire)
- Fundamental knowledge of various insurance products and coverages
- Advanced proficiency with Microsoft Office Suite
- 3-5 years of experience in the business insurance industry
- Resourceful, innovative approach to problem solving
- Initiative to work on multiple projects simultaneously and self-direct priorities to meet deadline driven business
- Dependability, high-energy and flexibility
- Strong communication skills both written and verbal, strong presentation skills
- Valid driver’s license
Business Insurance Consultant - Select Division
The Business Insurance Consultant – Select Division will be responsible for managing the small business segment of McConkey’s book of business by providing support in obtaining, maintaining, expanding, and servicing accounts.
The Business Insurance Consultant – Select Division will be responsible for:
- Manage relationships with current clients including providing quotes for additional coverages and working towards placing lines of coverage with the same carrier
- Expand client base utilizing intercompany referrals
- Learn to rate in all carrier systems
- Pro-actively work expiration report in advance of expiration dates
- Manage, utilize, and expand the use of service centers
- Place new clients in service center when warranted
- Grow and maintain relationships with carrier underwriters
- Assist in training new Client Service Managers within department
- Assist Large Business Insurance and Personal Insurance CSMs/Business Insurance Executives with new small business accounts
- Provide feedback for and conduct employee performance evaluations in conjunction with Team Lead
- Update procedures in conjunction with the Business Insurance Client Service Supervisor as job functions and procedures change
- Work with team to develop ways to increase productivity and/or quality of deliverables to clients
- Assist in analyzing workloads and performance by utilizing EPIC reports
- Manage the expiration report for department in conjunction with Team Lead
- Coordinate seminars/classes for CSMs to maintain credits for P&C licensee
- Schedule and lead monthly departmental meetings to keep department up to date on changes
- Prepare and deliver departmental presentations for company-wide meetings as required
- Work closely with large commercial management team
- Perform other duties as requested by management.
The best candidate for this position will have:
- Active Property and Casualty Insurance License
- Proficient in Epic preferred
- Must have strong proficiency in Microsoft Office Suite
- Great attention to detail
- Work well as part of a team
- Manage multiple priorities and deadlines
- Professionalism with clients, coworkers, underwriters, and brokers
Business Insurance Executive
McConkey Insurance & Benefits, a seven-time Best Places to Work in PA recipient and for the last two years nationally recognized as a Top 10 Best Place to Work in Insurance, is experiencing growth within our Business Insurance division.
The Business Insurance Executive will be responsible to:
- Develop and maintain effective working relationships with Business Insurance Executives, Business Insurance Consultants, clients, and insurance carriers
- Input and maintain all electronic files/client information in the client management system while following established workflows and procedures
- Respond timely to all incoming telephone calls and emails including questions from clients, carriers and co-workers
- Prepare Renewal Strategy Review and Proposals for each client annually
- Prepare all binders, Certificates of Insurance, Evidence of Property, auto ID cards, E&S affidavits and other items related to the binding of new and renewal business
- Manage the marketing process at renewal as directed by the Business Insurance Executive/Consultants which includes negotiating with underwriters, follow up, review and comparison of quotes
- Maintain integrity of the client management system by monitoring reports on a consistent basis
- Review and process open activities daily
- Request endorsements as needed
- Review endorsements, audits and policies for accuracy and prepare for client delivery using standardized wording
- Utilize Client Service Associates for specific workflows when directed by management
- Issue Certificates of Insurance, including reviewing contractual insurance requirements for compliance
- Rate with various carriers as needed
- Attend and participate in all department and company meetings
- Demonstrate teamwork by assisting co-workers when directed by management
- Ensure that the professional standards of McConkey are being met
- Perform other duties as assigned by management
The best candidate for this position will have:
- College degree or advanced education strongly preferred
- Active Property & Casualty insurance
- Extensive knowledge of various insurance products and coverages
- Previous relevant experience preferred
- Advanced proficiency with Microsoft Office Suite
- Resourceful, innovative approach to problem solving
- Initiative to work on multiple projects simultaneously and self-direct priorities to meet deadline driven business
- Dependability, high-energy and flexibility
- Strong communication skills both written and verbal, strong presentation skills
Client Service Manager – Construction
The Client Service Manager – Construction will be responsible for:
- Develop and maintain effective working relationships with Business Insurance Executives, Business Insurance Consultants, clients, and construction focused insurance carriers
- Review Insurance Requirements within contracts or bid specifications and communicate findings with clients; issue Certificates of Insurance when requested
- Communicate effectively with project managers, estimators, accounting staff and project owners on insurance implications on construction projects
- Prepare Renewal Strategy Review and Proposals documents for each client annually
- Input and maintain all electronic files/client information in the client management system while following established workflows and procedures
- Respond timely to all incoming telephone calls and emails including questions from clients, carriers, and co-workers
- Prepare all binders, Certificates of Insurance, Evidence of Property, auto ID cards, E&S affidavits and other items related to the binding of new and renewal business
- Manage the marketing process at renewal as directed by the Business Insurance Executive/Consultant which includes negotiating with underwriters, follow up, review and comparison of quotes
- Maintain integrity of the client management system by monitoring reports on a consistent basis
- Review and process open activities daily with the ability to reprioritize tasks based on incoming client requests
- Request endorsements as needed
- Review endorsements, audits and policies for accuracy and prepare for client delivery using standardized wording
- Utilize Client Service Associates for specific workflows when appropriate
- Rate with various carriers as needed
- Attend and participate in all department and company meetings
- Demonstrate teamwork by assisting co-workers when directed by management
- Ensure that the professional standards of McConkey are being met
- Perform other duties as assigned by management
The right candidate for this position will have:
- College degree or advanced education preferred or relevant work experience; Paralegal Studies degree or Paralegal experience strongly preferred
- Must maintain Property & Casualty insurance license at all times; if not currently licensed, must obtain
- Once licensed, obtaining an insurance designation is strongly encouraged
- Proficient with Microsoft Office Suite, including Excel
- Proficiency in client management system and workflows; understanding integration between technology systems
- Strong attention to detail
- Comfortable reading insurance requirements in contracts and bid specifications
- Resourceful, innovative approach to problem solving
- Strong communication skills both written and verbal
- Must be a team-player but can work independently to meet deadlines
- Ability to take direction yet show initiative to be proactive
- Interpersonal skills to build outstanding relationships and foster team environment
Client Service Manager – Surety Bond Division
McConkey Insurance & Benefits, a seven-time Best Places to Work in PA recipient and for the last two years nationally recognized as a Top 10 Best Place to Work in Insurance, is experiencing growth within our Surety Bond division.
The Client Service Manager will be responsible for:
- Processing bonds and all bond-related documents, including bid bonds, performance and payment, maintenance as well as commercial bonds
- Timely reporting of executed bonds to surety companies
- Working with Surety Bond Executives to request any additional information needed by surety companies for approval that exceeds company authority
- Working with Surety Bond Executives, when necessary, in underwriting bond requests, including but not limited to reviewing contract documents, assess capacity of contractor to the job, and aid in selection of markets if necessary
- Reviewing bond requests received from client and executing bonds in a timely manner
- Communicating any issues, items of concern/note to Surety Bond Executive and/or client
- Reviewing bonds prepared by other CSM’s to ensure accurate and complete execution of bonds
- Issuing bond riders for any changes made to the original bonds
- Billing bonds, including renewal billing for commercial bonds and contract overruns and underruns
- Maintaining (client specific) bond logs, if applicable
- Setting up new accounts and prospects in client management system
- Attaching all email correspondence in the internal client management system including copies of bonds and submissions
- Maintaining and updating surety and client documents, including prequalification letters, bond forms and contact lists
- Providing assistance with monitoring clients’ total work-on-hand for authority and line of authority for construction and commercial relationship accounts
- Assisting with requesting bond numbers and maintaining bond number logs
- Typing supporting documents including prequalification letters
- Timely follow for close out information, which may include status inquiries & contractor affidavits, and bids results and communicate these to the appropriate parties
- Participate in bond specific training
The ideal candidate for this role will have:
- College degree or advanced education preferred
- A PA Property & Casualty Insurance License or the ability to obtain within three months of date-of-hire
- Strong communication: written, verbal, including emphasis on phone communication, listening, and interpersonal skills to effectively maintain productive internal and external relationships
- Effectively communicates and collaborates with colleagues on team as well as other divisional teams
- Ability to communicate with difficult and demanding clients
- Proficient in Microsoft Office including Word and Excel as well as Adobe
Employee Benefits Client Service Manager
McConkey Insurance & Benefits, a seven-time Best Places to Work in PA recipient and for the last two years nationally recognized as a Top 10 Best Place to Work in Insurance, is experiencing growth within our Employee Benefits division which has created an excellent opportunity for a motivated and experienced client service professional to join our team.
McConkey’s comprehensive training and onboarding program is designed for that right individual that is eager to learn and grow their insurance career within the Employee Benefits field. The McConkey employee experience is our best benefit but in addition, we offer a hybrid work environment (both an in-office presence and ability to work remotely), excellent employee benefits, paid time off and so much more!
The Employee Benefits Client Service Manager will be responsible for:
- Managing carrier relations and activities during plan changes and ongoing service
- Resolving employee and employer benefits issues
- Acting as a liaison with carriers to resolve claims issues
- Answering questions related to legislation and benefit laws and compliance
- Maintaining client management system updates on a regular basis
- Following up on outstanding tasks and activities related to clients
- Soliciting quotes for new and renewal client plans according to guidance from Consultants
- Evaluating all carrier proposals and preparing client comparisons
- Preparing renewals and client presentations
- Maintaining constant communication with Consultant regarding strategy and service
The best candidate for this position will have:
- Current Life & Health License (or ability to obtain within three months of hire)
- College degree or advanced education preferred
- At least two years of Client Service or Benefits Administration experience in Benefits Brokerage/Insurance industry preferred
- Ability to effectively multitask and work independently
- Great organizational and detail-oriented skills
- Excellent communication skills
- Proficiency in Microsoft Office Suite
Employee Benefits Consultant
The Employee Benefits Consultant will be responsible for:
- Develop new corporate client opportunities on behalf of our Benefits Division and the entire McConkey Enterprise
- Manage a growing book of business with full support of a seasoned team of professionals
- Learn and be able to professionally present the overall McConkey Value Proposition to prospective employer groups/new corporate client opportunities
- Establish trusted advisor relationships with prospects/client contacts through effective communication and efficient, quality execution of projects
- Develop program designs based on clients’ short and long-term objectives
- Develop proactive analysis and recommendations for clients; investigate key drivers of benefits performance using McConkey’s analytics capabilities
- Utilize and leverage internal team resources effectively and efficiently
- Effectively develop and manage relationships with carrier partners and vendors
The best candidate for this position will have:
- Bachelor’s degree or a 4-year equivalent
- Current PA Life & Health license or ability to obtain upon hire
- Knowledge of Employer Benefit Plans and experience with health insurance preferred
- Enjoys “opening doors”, business networking, and C-Suite relationship development activities
- Excellent time management and organizational skills with great attention to detail
- Self starter, ability to work both independently and within a collaborative team environment
- Excellent written and verbal communications skills
- Goal oriented and solutions minded
- Unique salary based compensation package with team profit/bonus
Surety Bond Executive
McConkey Insurance & Benefits, a seven-time Best Places to Work in PA recipient and for the last two years nationally recognized as a Top 10 Best Place to Work in Insurance, is experiencing growth within our Surety Bond division.
The Surety Bond Executive will be responsible for:
- Management and growth of an established surety book of business
- Assist with department management using strong communication not only within the department but also throughout the enterprise
- Generation of new business opportunities with prospective clients through client referrals, enterprise collaboration and other business development initiatives
- Independently develop business relationships through networking, active participation in industry associations, other business events and through community involvement
- Analyze credit and best position client financials to maximize terms and conditions
- Drive technology and systems to maximize workflow efficiency
- Assess risk quality and compliance within surety carrier guidelines
- Maximize and manage carrier and vendor relationships
- Periodic review and monitoring of financial status of surety carriers
- Create and coordinate strategic initiatives that support enterprise goals
- Enhance new business and client retention collaboration efforts throughout enterprise
The right candidate for this position will have:
- 3 years minimum experience in Surety industry or construction focused legal or financial services industry
- BS/BA in Business or equivalent, prefer business, accounting, finance or related
- Excellent knowledge of bid documents, contract review, job schedules, backlogs, A/R, letters of credit and other necessary key components of the construction business as it relates to surety underwriting
- Proven interpersonal skills to build outstanding relationships and be a fair but strong negotiator
- Active Property & Casualty license or willing to immediately pursue and obtain within 90 days
- Be proficient in Microsoft Office Suite; knowledge of industry specific EPIC and Erlon platforms is a plus
- Resourceful, innovative approach to problem solving
- Initiative to work on multiple projects simultaneously and self-direct priorities to meet deadline driven business
- Dependability, high-energy and flexibility
- Strong communication skills both written and verbal, strong presentation skills
Claims Service Manager
McConkey is actively recruiting a Claims Service Manager to join our Claims & Risk Solutions Department. Claims Service Managers will work directly with clients, carriers, and claims adjusters to help guide the client through the claims process. Claims Service Managers will act as an advocate for the client by helping to report, investigate, monitor, and resolve submitted insurance claims. The Claims Service Manager will have the opportunity to work on all types of insurance claims.
The Claims Service Manager works under the direction of the Director of Claims, and is an important part of the client service team. The Claims Service Manager will work closely with our Business Insurance Executives and Client Service Managers to maintain the highest level of service to our clients.
The Claims Service Manager primary responsibilities include:
- Aid the client in properly documenting and reporting potential claims for investigation by carrier adjusters
- Advise clients of their insurance coverage under various policies and assist in submitting their claims to the appropriate company or third-party administrator
- Maintain internal claim files and record information in agency management system, EPIC
- Prepare and forward claims accord form or other documentation to insurance carriers as needed
- Assist clients in negotiating claim settlements with insurance carriers and in determining adequate reserves or proper coverage interpretations
- Assist clients in proactively managing their open claims
- Consult with the Director of Claims and the Business Insurance Executive as needed regarding coverage decisions, unusual problems, and/or difficult claims
- Perform status reports as requested for all lines of coverage by Business Insurance Executive or the Director of Claims
- Client visitation as requested by Business Insurance Executive or Director of Claims
- Respond timely to all incoming telephone calls and emails including questions from clients, carriers and coworkers
- Review and process open activities daily with the ability to reprioritize tasks based on incoming client requests.
- Develop and maintain effective working relationships with Business Insurance Executives, Business Insurance Consultants, the Director of Claims and clients
- Attend and participate in all department and company meetings
- Ensure that the professional standards of McConkey are being met
- Perform other duties as assigned by management
The best candidate for this position will have:
- College degree or advanced education strongly preferred or relevant claims experience
- Must maintain Property & Casualty insurance license at all times
- Once licensed, obtaining an insurance designation is strongly encouraged
- Proficient with Microsoft Office Suite, including Excel
- Proficiency in client management system and workflows; understanding integration between technology systems
- Participate in seminars and educational classes to develop skills and keep current of regulations and best practices
- Strong attention to detail
- Resourceful, innovative approach to problem solving
- Strong communication skills both written and verbal
- Maintain empathetic and positive attitude when discussing claims with clients
- Must be a team-player but can work independently to meet deadlines
- Ability to take direction yet show initiative to be proactive
- Interpersonal skills to build outstanding relationships and foster team environment
Our Growing Team
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2005
49
Employees
2010
58
Employees
2020
100
Employees
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We are passionate about serving our clients, developing our professionals and giving back to our communities. If you are a committed professional with a passion for delivering unparalleled service, we are interested in hearing from you.
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