We believe that successful people make successful businesses, which is why we make every effort to provide our employees with an environment in which they can excel. The McConkey team is integral in defining our business – delivering results to our clients and driving our company to success. We make it our job to treat them well.

Our Growing Team

2000
32
Employees
2005
49
Employees
2010
58
Employees
2018
95
Employees

Our Awards and Recognition

Recognizing the excellence of our services, practices, people, and culture.
award-affinity-broker-of-the-year
award-business-of-the-year
award-business-insurance-best-places-to-work
award-top-50-fastest
award-chamber-of-commerce-community-service

Open Positions

If you want to do more than just the basic stuff, make your mark and go further in your career, this is the place. Take a look at our current openings and if you see a good fit, apply. We’d love to talk to you.

Business Insurance Customer Service Representative

The Business Insurance Customer Service Representative will be responsible for:

  • Management of an established book of business
  • Meet daily servicing needs of clients including quoting, completing applications and processing endorsements
  • Prepare applications, proposals, binders and Certificates of Insurance
  • Review policies for accuracy
  • Review contracts to assure clients’ coverages meet requirements
  • Assist with department management using strong communication not only within department but also throughout enterprise
  • Utilize technology and systems to maximize work flow efficiency
  • Establish and maintain effective relationships with carriers and underwriters

The best candidate for this position will have:

  • 2 years minimum experience in business insurance servicing preferred
  • College degree or advanced education preferred
  • Proven interpersonal skills to build outstanding relationships and foster team environment
  • Active Pennsylvania Property & Casualty license, or ability to obtain immediately upon hire
  • CISR designation preferred
  • Proficiency in Microsoft Office Suite; knowledge of EPIC platform is a plus

Business Insurance Customer Service Representative - Trainee

The Customer Service Representative Trainee will be responsible for:

  • Provide administrative support for Client Service Agents
  • Learn basic insurance terms and practices
  • Participate in trainings with the Commercial Lines Supervisor/Services Coordinator
  • Issue Certificates of Insurance
  • Interpret insurance contracts to assure clients’ coverages meet requirements
  • Issue Auto ID cards
  • Process endorsements and audits
  • Assist the department and Client Service Support with administrative duties
  • Prepare applications, proposals, and binders
  • Utilize technology and systems to maximize work flow efficiency
  • Establish and maintain effective relationships with Client Service Agents and
  • Business Insurance Executives

The best candidate for this position will have:

  • College degree or advanced education preferred
  • Must obtain Property & Casualty license within six months of date-of-hire
  • Proficiency in Microsoft Office Suite, including Excel
  • Proven interpersonal skills to build outstanding relationships and foster team environment

Client Service Coordinator, Employee Benefits

The Client Service Coordinator will be responsible for:

  • Managing carrier relations and activities during plan changes and ongoing service
  • Resolving employee and employer benefits issues
  • Acting as a liaison with carriers to resolve claims issues
  • Answering questions related to legislation and benefit laws and compliance
  • Maintaining client management system updates on a regular basis
  • Following up on outstanding tasks and activities related to clients
  • Soliciting quotes for new and renewal client plans according to guidance from Consultants
  • Evaluating all carrier proposals and preparing client comparisons
  • Preparing renewals and client presentations
  • Maintaining constant communication with Consultant regarding strategy and service

The best candidate for this position will have:

  • Current Life & Health License
  • Minimum high school diploma or equivalent; Bachelor’s Degree preferred
  • At least two years of Client Service or Benefits Administration experience in Benefits Brokerage/Insurance industry
  • Ability to effectively multitask and work independently
  • Great organizational and detail-oriented skills
  • Excellent communication skills
  • Proficiency in Microsoft Office Suite

Apply Online

We are passionate about serving our clients, developing our professionals and giving back to our communities. If you are a committed professional with a passion for delivering unparalleled service, we are interested in hearing from you.

  • This field is for validation purposes and should be left unchanged.