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Employee Benefits

Navigating the Complexities of Referenced Based Pricing (RBP) and Tiered Networks: Balancing Cost Management and Member Satisfaction

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In the ever-evolving realm of healthcare cost management, strategies like Referenced Based Pricing (RBP) and Tiered Networks are emerging as powerful tools for organizations seeking to rein in expenses without sacrificing quality of care. However, as with any disruptive innovation, the implementation of these strategies requires careful consideration of various factors, including geographical variations, legal complexities, and member satisfaction.

Tiered Networks, positioned at the lower end of the continuum of disruption with favorable cost management impact, compel members to reassess their choice of healthcare providers in pursuit of cost savings. While this approach retains contractual arrangements with carriers, it prompts members to potentially switch providers to access more affordable services by steering to vetted, high quality practitioners. This is accomplished by creating a higher-value in-network tier meant to steer patients through plan design.

On the other hand, RBP/RBR represents an employer-driven cost-saving strategy that eschews traditional contractual agreements. Instead, employers collaborate with third-party administrators (TPAs) to negotiate payment rates directly with medical providers, potentially resulting in lower costs for specific treatments or services. However, the success of RBP hinges on factors like the size of the group and geographic location, with regions boasting higher commercial payor multiples of Medicare reimbursement averages often presenting better opportunities for savings.

Pennsylvania’s unique healthcare landscape, characterized by competing health insurers and multiple well-established banner health systems, has driven lower commercial payor multiples of Medicare reimbursements (e.g. 177% in core PA geographies vs. 300%, or more in other parts of the United States). This poses distinct challenges and considerations for RBP implementation. Despite the potential benefits, employers navigating this terrain must tread carefully, exploring alternative service strategies or partial replacements to mitigate member disruption.

It’s essential to approach RBP with a clear understanding of potential pitfalls, including litigation challenges and compliance concerns. While RBP offers opportunities for cost reduction and increased transparency, it also introduces the risk of member balance billing and the potential for challenges with state laws and federal mandates such as the No Suprises Act enacted in 2022 as part of the Consolidated Appropriations Act of 2021.

In the face of these complexities, HR perspectives emerge as critical considerations. HR teams must be equipped to address member concerns and communicate effectively with employees to ensure they feel valued and supported throughout changes to healthcare benefits.

As organizations weigh the pros and cons of RBP, it’s crucial to adopt a proactive approach, fostering open dialogue with stakeholders and leveraging actuarial support to navigate potential risks effectively. While RBP may not be suitable for every organization, the key is to approach the topic with eyes wide open, engaging in transparent discussions and considering all available options to achieve cost savings while prioritizing member satisfaction.

In conclusion, navigating the complexities of RBP and Tiered Networks requires a nuanced understanding of market dynamics, legal considerations, and member perspectives. By embracing transparency, fostering strong HR support, and remaining open to exploration, organizations can effectively navigate the evolving landscape of healthcare cost management.

Mike Shaull, CEBS

Employee Benefits Executive Consultant | Contact me at mshaull@ekmcconkey.com or 717-505-3114. Click here to read my bio!

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