Home » About Our Agency » Meet Our Team
Get to know the team that’s here to help with your insurance needs.
Michael Harter, AIC, AIM
President & CEO / Principal
717-505-3106
Frank Ebner, CIA
Executive Vice President / Principal
717-505-3157
John Olkowski, CIC, CRM, AAI
Executive Vice President / Principal
717-505-3159
Donna Roper
Vice President, Operations / Principal
717-505-3117
Timothy Ziegler, CRIS
Vice President / Principal
717-505-3153
Kurt Gehman, CPCU
Vice President / Principal
717-505-3178
Laura N. Mercadante, GBA
Vice President / Principal
717-505-3164
Brock G. Lytle, CRIS
Vice President / Principal
717-505-3556
Michael Harter, AIC, AIM
President & CEO / Principal
717-505-3106
John Olkowski, CIC, CRM, AAI
Executive Vice President / Principal
717-505-3159
Timothy Ziegler, CRIS
Vice President / Principal
717-505-3153
Kurt Gehman, CPCU
Vice President / Principal
717-505-3178
Brock G. Lytle, CRIS
Vice President / Principal
717-505-3556
Barbara Matthie, CPIA
Business Insurance Executive / Manager
717-505-3107
Tod Bergen, CPCU, CIC, CRM
Business Insurance Executive
717-505-3165
David Chiaverini, CIC, AAI
Business Insurance Executive
717-505-3140
Andrew Greiner, CPCU, CIC
Business Insurance Executive
717-505-3174
Joshua Linsey
Business Insurance Executive
717-505-3104
Ian Atwood, CLCS
Business Insurance Consultant
717-900-1055 direct
Mandy Maher, CPIA, CISR Elite
Business Insurance Executive Supervisor
717-505-3567
Jill Arnold
Business Insurance Consultant / Excess & Surplus Lines Coordinator
717-505-3560
Amy Seitz, CRM, CISR
Business Insurance Executive Supervisor
717-505-3103
Tyler Smith
Business Insurance Consultant
717-505-3568
Patricia Derstler, CPCU, CIC
Business Insurance Consultant
717-505-3118
Daniel Harrison, AIC, CRIS
Business Insurance Consultant
717-505-3138
Thomas Knapp, CPIA
Business Insurance Associate
717-505-3163
Matt Donnelly, CPIA
Business Insurance Consultant
717-505-3128
Stacey M. Peck, CIC, CISR, CPIA
Business Insurance Consultant Supervisor
717-900-1059
Emily Warner
Client Service Manager / Team Lead
717-505-3182
Barbara Golden, CPCU, CIC, AAI, AU
Client Service Manager / New Business Administrator
717-505-3109
Rebecca Kennedy, CISR ELITE
Client Service Manager
717-505-3111
Lori Hoff, CISR, AU, CPIA
Client Service Manager
717-505-3131
Sandy Hodges, CISR, CPIA
Client Service Manager
717-505-3120
Ashlee Blouse, CISR ELITE
Client Service Manager
717-505-3143
Austin Huson
Client Service Manager
717-900-1047
Hannah Niemczyk
Client Service Manager
717-505-3158
Nicole Amoss
Client Service Manager
717-900-1058
Alisa Pieczynski
Client Service Manager
717-505-3144
Sharon Weller
Client Service Coordinator
717-505-3125
Lisa Farrell, CISR ELITE
Client Service Manager / Team Lead
717-505-3148
Ryan Dixon, CPIA
Client Service Manager / PBA Coordinator
717-505-3179
Nicolas Prego
Client Service Associate
717-505-3108
Sierra Williams
Client Service Associate
717-505-3141
Nathan Smith
Client Service Associate
717-505-3176
Katelyn Heilman
Client Service Associate
717-505-3561
Brooke Dennis, CISR
Client Service Associate
717-505-3161
Hailey Sharp
Client Service Associate
717-505-3562
Jennifer Buchta
Business Insurance Assistant
717-900-1057
Gary Warren, CPCU, ARM
President / Principal – VFCA
484-965-9622
Eric Hebe, CIC
Vice President / Principal – VFCA
484-965-9616
Gregory Warren
Business Insurance Executive
484-965-9619
Andrew Pilcicki
Business Insurance Executive
484-965-9614
Josh Zelnis, ARM, AIC
Business Insurance Executive
484-965-9628
Kristina Converse, CIC
Director of Client Services and Operations
484-965-9623
Michelle Mastrog, CISR
Client Service Manager
484-965-9615
Olivia Kay
Client Service Manager
484-965-9617
Ann Gallen Moll
Supervisor
610-898-6503
Dave Gallen
Business Insurance Executive
610-898-6522
Bryan Letcavage
Business Insurance Consultant
610-898-6531
Brin Bossler
Employee Benefits Consultant
610-898-6512
Amber Rice-Manella
Insurance Consultant
610-898-6510
Becky Torres Konemann
Insurance Consultant
610-898-6527
Sue Weidman
Client Service Manager
610-898-6535
Kim Ludwig
Client Service Manager
610-898-6520
Taylor Rose
Client Service Manager
610-898-6502
Sharon Deputy
Client Service Manager/Claims Coordinator
610-898-6517
Brenda Grater
Client Service Manager
610-898-6530
Maria Kasapidis
Client Service Manager
610-898-6524
Ben Gallen
Client Service Manager
610-898-6504
Yolanda Santiago
Client Service Associate
610-898-6532
Michael Harter, AIC, AIM
President & CEO / Principal
717-505-3106
Edward Tobin, ESQ.
Director of Claims
717-900-1052
Christine Gipe, CISR
Claims Service Manager
717-505-3116
Sherree Hake, AIC, SCLA
Claims Service Manager
717-505-3167
Steve McCarty, CSP, CIE
Risk Solutions Consultant
717-505-3184
Kourtney Frey Kelly
Claims Service Associate
717-505-3135
Crystal Bennis, AFSB
Surety Bond Executive
717-505-3142
Alex Kauffman
Surety Bond Executive
717-505-3124
Lindsey Holby-Saia, CISR Elite
Client Service Manager / Team Lead
717-505-3173
Kari Hess
Client Service Associate
717-505-3155
Frank Ebner, CIA
Executive Vice President / Principal
717-505-3157
Laura N. Mercadante, GBA
Vice President / Principal
717-505-3164
David Andrews, GBA
Employee Benefits Executive Consultant
717-505-3136
Brian Orsinger, CEBS, GBDS, VBS
Employee Benefits Executive Consultant
717-505-3177
Beth Cook, GBA
Employee Benefits Executive Consultant
717-505-3146
Shawn Russell, CSFS
Employee Benefits Executive Consultant
717-505-3102
Kim Miller, MBA, SHRM-SCP, SPHR, CCP
Employee Benefits Executive Consultant
717-900-1062
Amy Brida
Employee Benefits Executive Consultant
717-505-3162
Diane Lepson, CEBS, ACBC
Employee Benefits Executive Consultant
717-505-3137
Michael Shaull, CEBS
Employee Benefits Executive Consultant
717-505-3114
Brenda Snyder, GBA, HIA, PHIAS
Employee Benefits Executive Consultant/Compliance Manager
717-505-3166(Office)
Jennie Baker
Employee Benefits Executive Consultant
717-505-3127
Samantha Brownson
Employee Benefits Executive Consultant
717-505-3147
Ryan Gill
Employee Benefits Consultant
717-900-1060
Seth McCarty
Employee Benefits Consultant
717-900-1053
Michelle Collier
Employee Benefits Consultant
717-505-3150
Lynn Dods-Liming
Employee Benefits Consultant
717-505-3569
Christine Bowser
Employee Benefits Executive Consultant
717-505-3566
Chris Rice, CFP®, CPA/PFS
Executive Benefits & Financial Services Consultant
717-900-1049
Leslie Heindel, CEBS
Special Risk Programs Manager
717-505-3152
Denice Brenneman, PHIAS, HIA, HCSA
Client Service Manager / Supervisor
717-505-3149
Jennifer Eckman, GBA
Client Service Manager
717-505-3168
Amy Payne
Client Service Manager
717-505-3181
Jessica Grim
Manager, Client Service
717-505-3558
Jessica Kneller, CPIA
Client Service Manager
717-505-3183
Shelley Kontra
Client Service Manager
717-505-3129
Jessica Edmonds
Client Service Manager
717-900-1061
Tori Walker
Client Service Manager
717-505-3180
Julie Shoff
Special Risk Programs Coordinator
717-505-3555
Nina Barnhart
Commissions Analyst and Project Lead
Meredith Ernest
Client Service Coordinator
717-505-3564 direct
Nicole Macharsky
Client Service Associate
717-900-1064
Tanner Haines
Client Service Associate
717-505-3156
Sydnee Shrader
Client Service Associate
717-755-9266
Jessica Miller
Manager, Data Analytics & Actuarial Services
717-505-3565
Josh Barbaretta
Data Analyst
717-505-3115
Peggy Schryver
Business Operations Analyst
717-505-3563
Cassandra Schell
Employee Benefits Communications Manager
717-900-1050
Melissa Cathone
Special Risk Programs Coordinator
717-900-1504
Joe Crocenzi
Employee Benefits Associate
717-505-3113
Jody Czap, CPRM, CISR
Client Service Manager / Supervisor
717-505-3133
Linda Rivera
Client Service Manager
717-505-3160
Gayle Velky, CPA
Controller
717-505-3175
Stacey Roache
Accounting Associate
717-900-1048
Mai Vo
Accounting Associate
717-505-3126
Courtney Boyer
Accounting Associate
717-900-1046
Diane Miller
Accounting Associate
717-505-3134
Aubrey King
Marketing Manager
717-505-3145
Abby Reiber
Marketing Coordinator
717-900-1063
Katlyn Varley
Marketing Sales Coordinator
717-505-3121
Donna Roper
Vice President, Operations / Principal
717-505-3117
Jill Bernstein, PHR
Director of Human Resources
717-505-3119
Mary Sheffer
Licensing Compliance Manager
717-505-3154
Dakota Wolf
HR Coordinator
717-505-3172
Yolanda Steinhauer
Administrative Designer
717-505-3139
Jeffery Shiflett
Director of Technology
717-900-1051
Steve Gladfelter
Technology Manager
717-505-3151
Christopher Hess
Technologist
717-881-5149
Patti Brookens
Business Insurance Technology Coordinator